Big fps drops.

[ChaiAmariyo]

Hello,

I got some massive fps drops when using 82fps (refeshrate ½ option).
This problem seems to be there if I play on Windowed Borderless.
FPS I get is around 15 / 20 FPS. (In windowed border less)

This issue is only when playing FFXIV and never had this issue before.

Pc specs:
CPU: Ryzen 7 3700x (No overclock)
GPU: RTX 2080S (No overclock)
RAM: 32GB (No overclock)


What I already tried:
- Lower in game settings.
- Ran the game on other monitor.
- Turned of DX11 in config.
- Re-installed GPU drivers.
- Turning off most/all background applications.
- Re-installed the game.
- Re-installed the game on a different ssd.
- Did a virus scan (Nothing found)

*Windows 10 and all the drivers are up to date.
*CPU temp: 52c (After 30 min of gameplay)
*GPU temp: 72c (After 30 min of gameplay)

Hope you can help me .

[ChaiAmariyo]

The game seems to run smoother when I alt tab out to my second screen, but goes back to slow again when I go back to the game.

[Rhaervis]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Does this issue happen when Final Fantasy XIV is the only program running? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[ChaiAmariyo]

Does this issue happen when Final Fantasy XIV is the only program running?
Yes

Also, could you provide a system report?


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Peter\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1.40
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32717.012MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37581.012MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.228GB SYSTEM_FREEDISC_SPACE 92.829GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.006GB SYSTEM_FREEDISC_SPACE 2304.511GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16358.506 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7504230b1e1d72e4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7504230b1e1d72e4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7504230b1e1d72e4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7504230b1e1d72e4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5671
SYSTEM_GRAPHICS_DRIVER_DATE 9/30/2020 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16358.506 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7504230b1e1d72e4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7504230b1e1d72e4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7504230b1e1d72e4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7504230b1e1d72e4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5671
SYSTEM_GRAPHICS_DRIVER_DATE 9/30/2020 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Line (Voicemod Virtual Audio Device (WDM))
SYSTEM_SOUND_DEVICE_ID {0164935D-3C78-4617-A7D7-028DB7C8C327}
SYSTEM_SOUND_DEVICE_NAME vmdrv.sys
SYSTEM_SOUND_DRIVER_VERSION 2020.5.15.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/15/2020 01:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {AAE1989E-9AA8-4F2F-928C-9FE0A8275AA7}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8531
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/4/2018 01:00:00
SYSTEM_SOUND Speakers (FaceRig Virtual Audio Driver)
SYSTEM_SOUND_DEVICE_ID {0EF84F04-9B79-475B-A8FA-A89F14D85FD6}
SYSTEM_SOUND_DEVICE_NAME Larmkanal.sys
SYSTEM_SOUND_DRIVER_VERSION 1.0.0.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/1/2015 01:00:00
SYSTEM_SOUND Speakers (Logitech G935/G933s Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {E6A26973-CD24-4F68-A6AE-027C2C7E415E}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2020.9.324.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/2/2020 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2D018B10-8B28-11EA-8003444553540000}
SYSTEM_INPUT_NAME Trust USB microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E8B4BE30-B946-11EA-8001444553540000}
SYSTEM_INPUT_NAME USB DEVICE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
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SYSTEM_INPUT_NAME G935 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2D01B220-8B28-11EA-8004444553540000}
SYSTEM_INPUT_NAME Lighting Node PRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {55EBEE30-B49A-11EA-8002444553540000}
SYSTEM_INPUT_NAME G935 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {55EC3C50-B49A-11EA-8003444553540000}
SYSTEM_INPUT_NAME G935 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2D01B220-8B28-11EA-8005444553540000}
SYSTEM_INPUT_NAME Gaming KB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E8B50C50-B946-11EA-8002444553540000}
SYSTEM_INPUT_NAME USB DEVICE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1153 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2D020040-8B28-11EA-8009444553540000}
SYSTEM_INPUT_NAME Gaming KB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E8B53360-B946-11EA-8003444553540000}
SYSTEM_INPUT_NAME USB DEVICE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7A9C9B30-B30A-11EA-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2D024E60-8B28-11EA-800C444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7A9CC240-B30A-11EA-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
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SYSTEM_INPUT {7A9CE950-B30A-11EA-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7A9D1060-B30A-11EA-8004444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A363A900-B4D6-11EA-8001444553540000}
SYSTEM_INPUT_NAME G935 Gaming Headset Battery Charger
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Microsoft Text Input Application
Task Manager

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-


MSI Afterburner 4.6.3 Beta 1
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MAGIX Content and Soundpools
Microsoft Edge
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Steam
Lenovo 500 Camera
TeamViewer
Intel(R) Wireless Bluetooth(R)
Samsung DeX
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Samsung DeX
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
DVD Architect
MSVCRT Redists
ENE_EHD_SSS_HAL
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127
UE4 Prerequisites (x64)
FINAL FANTASY XIV ONLINE
Microsoft XNA Framework Redistributable 4.0
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Bethesda.net Launcher
CORSAIR iCUE Software
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Redragon K585RGB Keyboard
Launcher Prerequisites (x64)
CLIP STUDIO 1.9.10
HL-1110 series
Google Update Helper
WD_BLACK D50
Microsoft Visual C++ 2005 Redistributable
GOG GALAXY
Microsoft Visual C++ 2005 Redistributable
AMD_Chipset_Drivers
FaceRig Virtual Video driver version 1.0.1.1000
GameInput Redistributable
AMD PCI Driver
Realtek Ethernet Controller Driver
TunnelBear
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Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
WD_BLACK AN1500
AMD Ryzen Balanced Driver
AMD SBxxx SMBus Driver Alpha
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
ENE RGB HAL
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
GoTo Opener
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ENE IO Driver
FaceRig virtual audio driver version 1.0
ENE_EHD_M2_HAL
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AMD GPIO2 Driver
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
MSI SDK
CheVolume
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Realtek High Definition Audio Driver
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Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Streamlabs OBS
AMD Ryzen Master
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Mafia II: Definitive Edition
Mafia: Definitive Edition
Terraria
Are You Ready for Valve Index?
Air Marty
Hentai Nazi
CODE VEIN Demo
Helltaker
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Age of Mythology: Extended Edition
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Mafia III: Definitive Edition
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NEKOPARA Vol. 0
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DUCATI - 90th Anniversary
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CD burn routines
MAGIX Audio Cleaning Lab
Magix Audio Cleaning Lab Update
Google Chrome
Microsoft Mouse and Keyboard Center
ENE_EHD_M2_HAL
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Logitech G HUB
Vita Concert Grand LE
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MAGIX Soundpool Music Maker - Feel good
Revo Uninstaller Pro 4.3.3
Update Notifier
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Voicemod
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ENE RGB HAL
Office 16 Click-to-Run Licensing Component
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Microsoft .NET Core Host FX Resolver - 3.1.8 (x64)
Microsoft .NET Core Runtime - 3.1.8 (x64)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Update Health Tools
ESET Premium Line Encryption
Blender
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Ansel
NVIDIA Control Panel 456.71
NVIDIA Graphics Driver 456.71
NVIDIA GeForce Experience 3.20.5.70
NVIDIA Optimus Update 38.0.5.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.5.0
NVIDIA FrameView SDK 1.1.4923.29214634
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.35
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display MessageBus
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvModuleTracker
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NVIDIA ShadowPlay 3.20.5.70
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
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WD_BLACK D50
Music Maker Update
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ENE_EHD_SSS_HAL
Samsung USB Driver for Mobile Phones
Microsoft .NET Core Host - 3.1.8 (x64)
AMD Ryzen Master SDK
Music Maker
SharpKeys
VEGAS Pro 15.0
MSVCRT Redists
SOUND FORGE Audio Studio 12.6
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
MSI Kombustor 4.1.6.0 (64-bit)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe 000048F4
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00005308
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002D30
C:\Program Files (x86)\ROCCAT\ROCCAT Swarm\ROCCAT_Swarm_Monitor.exe 000048BC
C:\Program Files (x86)\Redragon K585RGB Keyboard\Redragon K585RGB Keyboard.exe 00004A70
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000400C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00005178
C:\Program Files (x86)\WellWeWeb\CheVolume\CheVolume.exe 000048A0
C:\Program Files\ESET\ESET Security\egui.exe 0000508C
C:\Program Files\ESET\ESET Security\eguiproxy.exe 00003A48
C:\Program Files\LGHUB\lghub.exe 00004144
C:\Program Files\LGHUB\lghub_agent.exe 00004218
C:\Program Files\Logitech Gaming Software\LCore.exe 000038D4
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 00003470
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe 00000F00
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe 00000EC4
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003B38
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002C08
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000035C8
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe 000043E8
C:\Program Files\WindowsApps\9426MICRO-STARINTERNATION.DragonCenter_2.0.86.0_x64__kzh8wxbdkxb8p\DCv2\DCv2.exe 00004544
C:\Program Files\WindowsApps\AppleInc.iTunes_12109.10002.53004.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe 00004584
C:\Program Files\WindowsApps\Microsoft.GamingApp_2010.1001.15.0_x64__8wekyb3d8bbwe\XboxAppServices.exe 00004778
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20101.97.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002C48
C:\Users\Peter\AppData\Local\Discord\app-0.0.307\Discord.exe 00004058
C:\WINDOWS\Explorer.EXE 000011C8
C:\WINDOWS\system32\DllHost.exe 000035FC
C:\WINDOWS\system32\SearchProtocolHost.exe 00002760
C:\WINDOWS\system32\SettingSyncHost.exe 00002D98
C:\WINDOWS\system32\conhost.exe 00003154
C:\WINDOWS\system32\sihost.exe 00000DA8
C:\WINDOWS\system32\svchost.exe 00001370
C:\WINDOWS\system32\taskhostw.exe 00000EF0
C:\WINDOWS\system32\wbem\unsecapp.exe 00003F60
C:\Windows\System32\RuntimeBroker.exe 000013FC
C:\Windows\System32\SecurityHealthSystray.exe 0000103C
C:\Windows\System32\smartscreen.exe 000038F0
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000028EC
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000229C
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00004E1C
C:\Windows\system32\backgroundTaskHost.exe 00001978
D:\Software\steamapps\common\wallpaper_engine\wallpaper32.exe 00002034

[ChaiAmariyo]

Tried the following things as well.

- Disabled all programs under Start-up in Task Manager.
- Lowered the res of both my screens to 1080P.
- Turned off G-Sync.

Edit:
- Ran game as admin.
- Right click on game exe => Properties => Compatibility => Check the box in front of Disable Fullscreen Optimizations.

Problem still there.

[Dynratygus]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Does this issue occur if the game is run in windowed mode or borderless full screen?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[ChaiAmariyo]

Both windowed and windowed borderless.

[Rhaervis]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs
3) Remove any mods or injectors from the game or system
4) Update and reinstall the drivers for your graphics card

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[ChaiAmariyo]

Hello,
Thanks for the support.

Fixed it by resetting Windows 10.
Settings => Updates & Security => Recovery => Reset This pc. => Did the reset that kept all personal files, but removed all programs and software.

[Dynratygus]

Good afternoon and thank you for the reply

I am glad that are you are no longer experiencing this issue. If you have any more questions or concerns, please post again in the technical support forums.

This thread will be moved to "Support Center Resolved"