EU Data Center Network Technical Difficulties (Nov. 5, 6)

[NOC_NA]

We have confirmed that communications are currently unstable for certain internet routes.
Due to these effects, users may experience the following situations.
More information will be provided as the situation develops.

[Date & Time]
From Nov. 5, 2020 6:50 p.m. (PST)
From Nov. 6, 2020 2:50 (GMT)

[Details]
Players may be experiencing the following issues:
・Disconnected from EU data center Worlds
・Difficulty logging in to EU data center Worlds
・Difficulty accessing, sending, and receiving data from EU data centers

[Affected Service]
・FINAL FANTASY XIV

[NOC_NA]

We had confirmed that communications were unstable for certain internet routes during the time period below.
Due to these effects, users may have experienced the following situations, but service can now be used normally.

[Date & Time]
Nov. 5, 2020 6:50 p.m. to 8:07 p.m. (PST)
Nov. 6, 2020 2:50 to 4:07 (GMT)

[Details]
Players may be experiencing the following issues:
・Disconnected from EU data center Worlds
・Difficulty logging in to EU data center Worlds
・Difficulty accessing, sending, and receiving data from EU data centers

[Affected Service]
・FINAL FANTASY XIV