Directx 11 Crash

[Talsalus]

Game is constantly crashing. I'm just returning after 1.5 years but I did not have any issues before. I also have a pretty beefy system with everything up to date.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\velon\Documents
FINAL FANTASY XIV ONLINE F:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 2607
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32682.836MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37546.836MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.193GB SYSTEM_FREEDISC_SPACE 97.654GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 552.722GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 117.852GB SYSTEM_FREEDISC_SPACE 117.275GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 362.160GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8152.258 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16341.418 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0360073.inf_amd64_4d0a7206a56b4676\B360064\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0360073.inf_amd64_4d0a7206a56b4676\B360064\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0360073.inf_amd64_4d0a7206a56b4676\B360064\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0360073.inf_amd64_4d0a7206a56b4676\B360064\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.12033.1007
SYSTEM_GRAPHICS_DRIVER_DATE 10/15/2020 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Sound Blaster Z)
SYSTEM_SOUND_DEVICE_ID {8D0E3156-2529-4ECC-BD1E-17A3D666FDF1}
SYSTEM_SOUND_DEVICE_NAME cthda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0102.0056
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/13/2019 00:00:00
SYSTEM_SOUND 5 - Optix AG32CQ (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {38F62B67-2621-41BE-B38C-7DC407F67B21}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0016
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/1/2020 00:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {4FD30F06-7929-4056-A7D0-9398EF685EAE}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 00:00:00
SYSTEM_SOUND Speakers (Virtual Desktop Audio)
SYSTEM_SOUND_DEVICE_ID {8E4AD4C6-BBD4-49C7-AAED-104ED01C6369}
SYSTEM_SOUND_DEVICE_NAME vdvad.sys
SYSTEM_SOUND_DRIVER_VERSION 1.05.0000.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/13/2019 00:00:00
SYSTEM_SOUND SPDIF-Out (Sound Blaster Z)
SYSTEM_SOUND_DEVICE_ID {90F7FDD6-0160-4A48-8518-771CDA6D0300}
SYSTEM_SOUND_DEVICE_NAME cthda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0102.0056
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/13/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output (2- Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {C5FB2035-F473-4FEE-8F74-9A9F4FFE9FB5}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8971.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/16/2020 00:00:00
SYSTEM_SOUND Speakers (G935 Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {FD71AE43-84C7-4FE3-B5CE-5743B6C4985C}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0997
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/2/2020 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C1687CC0-7B72-11EA-8001444553540000}
SYSTEM_INPUT_NAME G935 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C168A3D0-7B72-11EA-8002444553540000}
SYSTEM_INPUT_NAME G935 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {799FA360-0C46-11E9-8006444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {70B00C00-557D-11EA-8001444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {38E38250-503E-11EA-8002444553540000}
SYSTEM_INPUT_NAME USB KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {38E38250-503E-11EA-8003444553540000}
SYSTEM_INPUT_NAME USB KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {38E3D070-503E-11EA-8004444553540000}
SYSTEM_INPUT_NAME USB KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79A01890-0C46-11E9-8009444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79A03FA0-0C46-11E9-800A444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79A066B0-0C46-11E9-800C444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C168CAE0-7B72-11EA-8004444553540000}
SYSTEM_INPUT_NAME G935 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FINAL FANTASY XIV ONLINE
File Explorer
Search Results - FINAL FANTASY XIV Forum - Google Chrome
NZXT CAM


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

The Lord of the Rings Online™ v2305.0061.1867.4359
Adobe AIR
Adobe Creative Cloud
MSI Afterburner 4.6.2
AMD Chipset Software
Battle.net
BitRaider Streaming Client
BOSS TONE STUDIO for KATANA
Call of Duty Modern Warfare
Diablo III
Dolby Digital Live Pack
DTS Connect Pack
Glyph
Trove
Google Chrome
Hearthstone
Adobe Lightroom
Microsoft Edge
Microsoft Edge Update
Acoustica Mixcraft 8 Pro Studio (64-bit)
Native Instruments DrumMicA
Native Instruments Kontakt 5
Native Instruments Native Access
Native Instruments TRK-01 Bass
NC Launcher 2
Npcap
OBS Studio
DroidCamOBS Plugin
OpenAL
Origin
Overwatch
Steam
Uplay
VLC media player
Wireshark 3.4.0 64-bit
World of Warcraft
World of Warcraft Classic
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Sound Blaster Z-Series
AURA Service
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.27.29112
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.25.28508
Adobe AIR
GALAX GAMER RGB
Melodyne 4
AURA lighting effect add-on
CORSAIR iCUE Software
Balanced
ASUS AURA Odd Component
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.25.28508
ROG Live Service
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
ASUS GLCKIO2 Driver
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
ASUS MB Peripheral Products
ASUS Framework Service
PowerColor DevilZone 1.0.1
Patriot Viper RGB
Wondershare Helper Compact 2.6.0
AURA DRAM Component
Pokémon Trading Card Game Online
BOSS TONE STUDIO for KATANA MkII version 1.0.0 (25)
Kingston AURA DRAM Component
ASUS GLCKIO2 Driver
ASUS AURA VGA Component
En Masse Launcher
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.25.28508
Ample Bass P version 3.0.0
PHISON HAL
Patriot Viper M2 SSD RGB
Microsoft Visual C++ 2005 Redistributable
Chrome Remote Desktop Host
Path of Building version 1.4.170
ASUS AURA Extension Card HAL
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
GameInput Redistributable
OEM Application Profile
AMD PCI Driver
AMD_Chipset_Drivers
Microsoft Visual C++ 2005 Redistributable
OEM Application Profile
Realtek Ethernet Controller Driver
Corsair AURA DRAM Component
Path of Exile
All MB
ASUS AURA Display Component
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Sound Blaster Z-Series Extras
AMD Ryzen Balanced Driver
Epic Games Launcher
ASUS Update Helper
AMD SBxxx SMBus Driver Alpha
Adobe Refresh Manager
Adobe Acrobat DC
Adobe Acrobat Reader DC
AMD Settings
AURA Service
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Path of Exile
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
MTG Arena
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ASUS Framework Service
Arc
Warframe
ENE IO Driver
Windows 10 Update Assistant
ENE RGB HAL
ASUS AURA Motherboard HAL
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
AMD GPIO2 Driver
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
ASUS AIOFan HAL
Realtek Audio Driver
ENE_DRAM_RGB_AURA42
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
BOSS TONE STUDIO for KATANA
7-Zip 19.00 (x64)
Windows Driver Package - Apple, Inc. (USBAAPL) USB (05/19/2017 6.0.9999.69)
NZXT CAM 4.15.0
AMD Software
CPUID CPU-Z 1.89
CPUID HWMonitor Pro 1.39
RaiderIO 1.5.2
Focusrite USB 4.36.5.0
Genshin Impact
Guild Wars 2
Riot Vanguard
GT-1 Driver
KATANA Driver
Destiny 2
Baldur's Gate 3
Fall Guys
RuneScape
MapleStory
PlanetSide 2
Rocket League
Portal
AdventureQuest 3D
Conan Exiles
Defiance 2050
Temtem
Champions Online
Marvel's Avengers
VSDC Free Video Editor version 6.4.2.108
Native Instruments TRK-01 Bass
GALAX GAMER RGB
Patriot Viper M2 SSD RGB
AMD WVR64
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.27.29112
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
ASUS AURA Extension Card HAL
Corsair AURA DRAM Component
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.27.29112
AURA DRAM Component
Native Instruments Kontakt 5
iPod Support
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Logitech G HUB
Native Instruments Kontakt 5
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
Kingston AURA DRAM Component
AMD User Experience Program Installer
AMD Ryzen Master SDK
ASUS AURA VGA Component
Melodyne Runtime 4.1 (x64)
Branding64
Microsoft .NET Core Host FX Resolver - 3.1.8 (x64)
Microsoft .NET Core Runtime - 3.1.8 (x64)
PHISON HAL
Microsoft Update Health Tools
Native Instruments DrumMicA
AMD Settings
Webcam Utility
ASUS AURA Display Component
ASUS AURA Odd Component
ENE RGB HAL
ENE_DRAM_RGB_AURA42
ASUS MB Peripheral Products
AURA lighting effect add-on x64
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Native Instruments Native Access
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
Microsoft .NET Core Host - 3.1.8 (x64)
ASUS AURA Motherboard HAL
Patriot Viper RGB
ASUS AIOFan HAL
ARMOURY CRATE Lite Service
Microsoft Windows Desktop Runtime - 3.1.8 (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 00002ED0
C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe 00003CC8
C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe 00003974
C:\Program Files (x86)\Creative\Sound Blaster Z-Series\Sound Blaster Z-Series Control Panel\SBZ.exe 00004744
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000045CC
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00001978
C:\Program Files\AMD\CNext\CNext\RadeonSoftware.exe 00003574
C:\Program Files\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00002EC0
C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs\node.exe 00002EC8
C:\Program Files\LGHUB\lghub.exe 000032BC
C:\Program Files\LGHUB\lghub_agent.exe 000031A0
C:\Program Files\NZXT CAM\NZXT CAM.exe 000033A4
C:\Program Files\Riot Vanguard\vgtray.exe 00002FE8
C:\WINDOWS\Explorer.EXE 00001164
C:\WINDOWS\SysWOW64\DllHost.exe 000007D4
C:\WINDOWS\system32\DllHost.exe 00001794
C:\WINDOWS\system32\SettingSyncHost.exe 000016CC
C:\WINDOWS\system32\conhost.exe 00002E68
C:\WINDOWS\system32\sihost.exe 00000D84
C:\WINDOWS\system32\svchost.exe 00003EC8
C:\WINDOWS\system32\taskhostw.exe 00000D60
C:\WINDOWS\system32\wbem\unsecapp.exe 000046E8
C:\Windows\System32\RtkAudUService64.exe 00002F94
C:\Windows\System32\RuntimeBroker.exe 00002A98
C:\Windows\System32\SecurityHealthSystray.exe 00001A6C
C:\Windows\System32\smartscreen.exe 00003DB0
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000016E8
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00000EE4
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000035EC
F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003AC8

[Rhaervis]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

To prevent repeating previously attempted troubleshooting, what have you tried to alleviate the problem? Does this crash happen when Final Fantasy XIV is the only program running? Where in game does the crash occur?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Rhaervis]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.