Can we please see more engagement and activity from our community representatives?

[TeraTyrantShadic]

They are more active in terms of deleting threads or trying to keep the forums more organized and banning people. In terms of engagement it's more during Live Letter than anything really.

[LaylaTsarra]

Would be nice but simple moderation would be even better and neither seem to be on their agenda.

[RyuDragnier]

I feel it could be that the devs are in Japan and the community managers aren't kept up to date on what they are thinking, so it feels powerless to sit infront of players, listen to them, but not be able to say anything meaningful in response? Just a guess.

They could still moderate. Get rid of troublesome posters, give warnings, just watch for problematic posters in general.

[Stormfur]

Wanna know the ironic thing? I have been participating in the JP official forums and the moderators there are a lot more active than the ones in the english forum. Kinda makes you wonder, what the moderators are doing here in the english forum.

Do you mean they're more active in like deleting/merging threads and such, or more in terms of giving feedback to/from the dev team?

[SannaR]

Well if you're like me and saw a certain thread late last night east coast wise that would have definitely caused drama. It was deleted by the time I logged into the forums this morning around 8/9am est. So, I have assume there is some moderation? Just not as much as we'd expect I guess?

Also isn't most of the mods community reps? If so that also might be one reason why the JP forums see more action as Foxicon aka the silver haired guy who sits next to Yoshida in all of the LLs is a Jp community rep.

[TeraTyrantShadic]

Do you mean they're more active in like deleting/merging threads and such, or more in terms of giving feedback to/from the dev team?

The former, the latter rarely happens unless there is an active thread or it is a Q&A for a Live Letter.

[Theodric]

I know some threads receive attention if they hit a certain number of 'likes'. I suppose we'll see if this meets the criteria...

[SturmChurro]

I have criticized forum moderation for a long time, but I never wanted them to be seemingly completely absent and not do anything ever! We need actual community representatives around here, actually moderating. The forums recently have become quite bloated with things that I'd say are most definitely against the ToS/forum guidelines, and I am not seeing much (if anything) being done about it! A recent example of what I'd like to see our community reps doing, here:

https://forum.square-enix.com/ffxiv/...=1#post5513335

They stepped in when a thread was getting out of hand, and made a statement at the same time. I wish they would do this again, and more often.

[ItMe]

We need actual community representatives around here, actually moderating. [...] A recent example of what I'd like to see our community reps doing, here:

https://forum.square-enix.com/ffxiv/...=1#post5513335

They stepped in when a thread was getting out of hand, and made a statement at the same time. I wish they would do this again, and more often.

That's nifty and helpful of them.
Is this something they used to do more?

[SturmChurro]

That's nifty and helpful of them.
Is this something they used to do more?

I'm not sure, In the years I've been using the forums I haven't seen this as a regular occurrence. That was quite a unique appearance by our community reps, but I think it needs to happen much more often. If they had a presence such as this, I don't think this forum would get as out of hand as it is now.