Can we please see more engagement and activity from our community representatives?

[Stormfur]

A downvote system would just be abused and stifle opinions that are unpopular but not bad.

Like my signature ;-)

[Seddrinth]

I'll say that community engagement is non existent in my opinion. I never use any other kind of "social media" outside of the forums or the game itself pertaining to FFXIV. I have not seen our representatives say or do anything really. I do not know or even care who they are and have no opinion of them. If their job is to govern our forums then they aren't doing good at it.

I know people are frustrated with forum trolls but criticizing SE staff is also against forum rules. I would be careful to not be so blatantly critical against the forum moderation team.

[linayar]

https://sqex.to/hpS

GMs would not actively take action against other types of behavior that were deemed to be “annoying but not crossing the line from an objective eye.” Instead encouraging the involved players to resolve the situation through communication, adding the players to the blacklist or other peaceful methods.

However, times have changed and although FINAL FANTASY is an MMORPG, it is now our belief that it is better for the community as a whole for us to “intervene in situations where a player is subjected to the abusive behavior of another player,” rather than “worrying about inhibiting communication between players.”

That was said about the in-game moderation, but I think it applies somewhat for the forum moderation.

In short, being annoying is not necessarily a cause for moderation unless specific users are targeted and forum users should decide whether they would engage with such posts instead of relying on interventions by SE. Or SE could take a more hands-on approach, and we know what the reaction to that will be in the end.

At least, that's how I see it for now.

Now, as for the wider request for more engagement, yeah, I'm not sure what's going on there, but my guess is they will only respond if they have news to share from the devs or whatnot.

[Lauront]

My theory is both the characters in the game like Zenos or Ranjit and Elidibus etc are written by developers children because they are pretty kiddy. It's a game, ok I get it. But if if someone is gonna stand on it and be like GREAT STORY AND WRITING, I highly suggest reading Teenage mutant ninja turtles secret of the ooze. Thousands of times better than what we get here and shredder bebop and rocksteady were way cooler than elidibus, ranjit or zenos. Also Tmnt is purposefully geared for kids but whatever floats your boat.

Agreed, certainly insofar as 5.3 Elidibus and those other names you mention are concerned.

[Deceptus]

https://sqex.to/hpS

That was said about the in-game moderation, but I think it applies somewhat for the forum moderation.

In short, being annoying is not necessarily a cause for moderation unless specific users are targeted and forum users should decide whether they would engage with such posts instead of relying on interventions by SE. Or SE could take a more hands-on approach, and we know what the reaction to that will be in the end.

At least, that's how I see it for now.

Now, as for the wider request for more engagement, yeah, I'm not sure what's going on there, but my guess is they will only respond if they have news to share from the devs or whatnot.

If it was one or two interactions your argument would be plausible, but the simple fact is that it is not one or two isolated incidents.

This has been going on for months and IMHO is absolutely against the forum rules.

* Doing anything that is obstructs the use of the forum or FINAL FANTASY XIV for other users.
* Attempting to harm or obstruct the operation or use of this forum.

Necroing 3 year old threads obstructs the normal operations of the forums and obstructs other relevant posts from getting the attention they should.

[SeanCody]

Moderators are working. They are deleting threads and replies (actually quite a lot each day). There are also quite a few bans. It's completely down to the fact that many of you are incapable of judging what goes against forum rules and what doesn't.

[Quintessa]

I regret taking the bait and responding to this thread. Now titan man is playing me. What you just said is exactly what I expect titan man to say when we find out another one of your forum alts. I actually come to these forums for important ff14 discussions and not to get baited into these troll threads. So yeah, you got me good this time.

A real troll is not going to amass 6,000 posts and then try to reason with someone accusing him of being a troll in a civil non sarcastic manner. His opening post is sound - the community reps tend to not make their presence known.

[Stormfur]

If it was one or two interactions your argument would be plausible, but the simple fact is that it is not one or two isolated incidents.

This has been going on for months and IMHO is absolutely against the forum rules.

* Doing anything that is obstructs the use of the forum or FINAL FANTASY XIV for other users.
* Attempting to harm or obstruct the operation or use of this forum.

Necroing 3 year old threads obstructs the normal operations of the forums and obstructs other relevant posts from getting the attention they should.

I mean, it's irritating but it doesn't actually disrupt how the forums work. They mean stuff like malware or SQL injections and the like that actually cause the sites to crash. For example, I posted a few weeks ago about a thread that was linking to something in someone's signature (maybe an old website character card) and the website itself had been taken over by malware which was causing a problem with the forum. It seems to be fixed now, but that kind of thing is what's disrupting the normal function o the forum.

[Wyakin]

Facilitating a forum that works properly is a completely different thing to acting on the game improvement requests being made on that forum.

Forum management is (or should be) about keeping the discussion organised, threads in the right place, watching the discussion and acting if need be. If there's a system for feedback to be carried to the devs, that should be happening - but the fact that they haven't implemented that feedback isn't proof in itself that the feedback delivery isn't working. They are not obliged to respond to feedback if they disagree with it.

That said, the current state of the forum makes it very hard to sift out the genuine feedback from the manufactured outrage of bumping all the complaint posts they can find on a subject.

Not sure what the purpose of this comment is unles it’s just to agree and reinforce what I said?

[Iscah]

Not sure what the purpose of this comment is unles it’s just to agree and reinforce what I said?

You seemed to be saying that action (or lack thereof) on forum feedback is proof that they're not doing their job.

My point is that even in a well-run forum that might not be happening, because the forum moderators are not the game designers.

"They delete threads asking for better moderation but let the troll continue" is a fair comparison of what they are and aren't doing as forum moderators.

"They delete threads about moderation but don't act on community feedback about the state of jobs" isn't a comparison because only one of those two things is their responsibility. Maybe it's a sign that they aren't passing the other feedback on, assuming its their job to do so, but we can't be certain that's the holdup when they're not in charge of implementing it.