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  1. #1
    Player
    Sif93's Avatar
    Join Date
    Jul 2017
    Posts
    10
    Character
    Sif Astraea
    World
    Ultros
    Main Class
    Black Mage Lv 69

    Terrible Lag Spikes

    Hi, since the last update i been having really bad lag spikes, sometimes its just unplayable.

    I play on Ultros-Primal, I use ethernet cable with the ps4, i didnt have this problem before the patch. I also play other online games on pc and ps4 and i have no lag problems at all.
    (1)

  2. #2
    Player
    LunaJoy's Avatar
    Join Date
    Jun 2014
    Location
    Gridania
    Posts
    83
    Character
    Luna Joy
    World
    Phoenix
    Main Class
    White Mage Lv 80
    Been having this issue since 5.35 too. Was wondering if it had to do with the ps4 update that we got literally hours before maintenance. But now I’m seeing PC players reporting the issue as well. Let’s hope hot fixes tomorrow help
    (0)

  3. #3
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Please try the following troubleshooting steps:

    - Please make sure that "Cookies" and "JavaScript" are ENABLED on the PSN browser. If they are already checked, please uncheck them then recheck them.
    - The issue could also be from the "Date & Time" settings on your PS4.
    1. Close the FINAL FANTASY XIV game/application.
    2. Go to [SETTINGS] on your PS4
    3. Select [Date and Time], and "Set via Internet". (Please do not manually set the date and time.)
    4. Once the date and time have been updated, please restart your PS4 console.
    5. Once the console has fully restarted, please start the FINAL FANTASY XIV game/application.

    Please make sure all other internet-enabled devices (including smartphones, laptop/desktop PCs, tablets, etc.) have been disabled and/or turned OFF to minimize game interference.

    If the above steps do not resolve the issue, please check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  4. #4
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)