Unable to log into Main character... Connection with the server was lost. Error 90002

[sevargneb]

I am hoping to jump into your post and see if we can both be helped. I have gone through all the same e-mail suggestions and now I am being told it's due to my Main character being logged in as well. For me, this error happened a couple of days ago on 11/2 at 10 PM EST. A system error occurred and Final Fantasy 14 was forcefully closed. For me, the error is occurring on PS4 and not Windows.

I followed steps to uninstall and reinstall the game twice, checked internet settings, and router port settings. After all the communications the e-mail says wait and maybe magic will happen because we cannot interfere with the servers directly.

I am on the server Malboro and this only affects my main character. I can log onto additional characters and create new ones, but anytime I try to load my main character the game crashes due to "corrupt data"

I was in the middle of a teleport between two areas, as the teleport finished casting the loading screen appeared. Once on the loading screen, my game crashed.

My thought is that there is a disconnect between the final fantasy server and the database the information is kept. My thought is the location data code is different and needs to either be restored or manually adjusted to correct the error.

I apologize, I don't have my PS4 specs on hand, I did check and there is no problem with the PS4 hardware, and the system software is all up to date. I haven't run into issues with my PS4 before.