runtimebroker.exe causing PC to shutdown when only launching FFXIV

[Rhaervis]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

To prevent repeating previously attempted troubleshooting, what have you tried to alleviate the problem? Does this crash happen when Final Fantasy XIV is the only program running? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Lliyana]

hello!

i would like to follow up on this update. uninstalling rainmeter and re-installing the game did not fix the issue. now, when i set the game to full screen mode or windowed full screen it shuts down the entire system. please advise what steps i can take to rectify issue. i dont think its ideal to play in windowed mode.