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Thread: PSN Errors

  1. #1
    Player
    Cilia's Avatar
    Join Date
    Sep 2013
    Location
    The Hermit's Hovel
    Posts
    3,684
    Character
    Trpimir Ratyasch
    World
    Lamia
    Main Class
    Gunbreaker Lv 100

    PSN Errors

    To whom it may concern,

    I've been getting some PSN errors and can't find any solution(s) to them. The error codes are:
    • WS-37269-7
    • NP-36116-7

    These pop up when I try to launch the... launcher, and just tell me to close the application. Consequently I can't log in. They've been happening on and off for a week or so, but restarting my PS4 usually fixed the issue. Now I've tried resetting, hard resetting, and unplugging my PS4 but nothing seems to be working. I can still get on the PS store, so I know it's not a networking issue.

    Thank you in advance for whatever help you can provide.
    (0)
    Trpimir Ratyasch's Way Status (7.2 - End)
    [ ]LOST [ ]NOT LOST [X]RAGING OVER DEMIATMA RNG
    "There is no hope in stubbornly clinging to the past. It is our duty to face the future and march onward, not retreat inward." -Sovetsky Soyuz, Azur Lane: Snowrealm Peregrination

  2. #2
    Player
    BizzybelleBeckle's Avatar
    Join Date
    Sep 2020
    Location
    Ul'dah
    Posts
    2
    Character
    Bizzybelle Beckle
    World
    Midgardsormr
    Main Class
    Black Mage Lv 80
    Can't find a solution but I'm getting NP-36116-7 @ 5:16pm EST
    (0)

  3. #3
    Player
    BizzybelleBeckle's Avatar
    Join Date
    Sep 2020
    Location
    Ul'dah
    Posts
    2
    Character
    Bizzybelle Beckle
    World
    Midgardsormr
    Main Class
    Black Mage Lv 80
    Update: it just stopped randomly and I’m in game now
    (0)

  4. #4
    Player
    Cilia's Avatar
    Join Date
    Sep 2013
    Location
    The Hermit's Hovel
    Posts
    3,684
    Character
    Trpimir Ratyasch
    World
    Lamia
    Main Class
    Gunbreaker Lv 100
    It eventually righted itself for me as well.

    Would still like to know what the error codes mean, cuz this ain't the first time I've gotten them.
    (0)
    Trpimir Ratyasch's Way Status (7.2 - End)
    [ ]LOST [ ]NOT LOST [X]RAGING OVER DEMIATMA RNG
    "There is no hope in stubbornly clinging to the past. It is our duty to face the future and march onward, not retreat inward." -Sovetsky Soyuz, Azur Lane: Snowrealm Peregrination

  5. #5
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Thank you for keeping us updated. We will be moving this thread to "Closed Concerns".

    Good luck with your adventures through Eorzea!
    (0)