When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 9/25/2020
Frequency: N/A
World name: Jenova
Character name: Milsha Jinjahl
Retainer name: N/A
NPC name: Claria Bell
Monster name:
Class/Level: 55 SCH
Party or solo: Party with partner
In-game time: 2:29 PM
Area and coordinates: East Shroud, X 17.5 Y 18.3 Z 0.9
Housing: N/A
Steps:
We were taking the quest for the Eternal Bond, I had to quickly go AFK, and I was still in the cutscene. While I was AFK my partner ran off to grab some mail from the moogle in Gridania, and when I came back to finish the cut-scene, my partner was already back and standing next to me; I accepted the quest, and it wasn't in my quest log. Tried talking to the outfitter to the right, and she only told me why she was there.

Connection Specs
- Type of internet connection/provider: Charter Spectrum
- Modem maker/model number: E31T2V1, not sure of maker.

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Vanda\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 5 1400 Quad-Core Processor (8 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 1.70
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16339.574MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 20346.676MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.883GB SYSTEM_FREEDISC_SPACE 134.306GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 51.075GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8169.787 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (30Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5167
SYSTEM_GRAPHICS_DRIVER_DATE 7/4/2020 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (Xbox Controller)
SYSTEM_SOUND_DEVICE_ID {D522E55F-A5CF-4F8F-A5EA-75C7F3757F13}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0997
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/17/2020 00:00:00
SYSTEM_SOUND Line (Voicemod Virtual Audio Device (WDM))
SYSTEM_SOUND_DEVICE_ID {0407985A-96F3-444C-B88C-002B50C35C23}
SYSTEM_SOUND_DEVICE_NAME vmdrv.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.10011.16384
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/15/2020 00:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {2954DF30-BEAE-410A-85B3-EDDDE77211D5}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 00:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {426FBDC7-0410-4615-A907-F0C2FC908B2B}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/20/2017 00:00:00
SYSTEM_SOUND 43R6+ (2- NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {A2468C1E-4A18-40C3-A38F-A0DDE543E31A}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0034
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/8/2020 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8E68E1E0-820F-11EA-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR GLAIVE RGB PRO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8E695710-820F-11EA-8002444553540000}
SYSTEM_INPUT_NAME CORSAIR GLAIVE RGB PRO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8E697E20-820F-11EA-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR GLAIVE RGB PRO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1B957300-8F56-11EA-8002444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C85CE80-84C4-11EA-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR K68 RGB Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C861CA0-84C4-11EA-8002444553540000}
SYSTEM_INPUT_NAME CORSAIR K68 RGB Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8E69CC40-820F-11EA-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR GLAIVE RGB PRO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C8643B0-84C4-11EA-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR K68 RGB Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C866AC0-84C4-11EA-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR K68 RGB Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
FINAL FANTASY XIV
@Troy - Discord
Microsoft Text Input Application
Voicemod
Origin
Origin
Origin
Origin
Origin
Origin
Q3E Minimizer v1.45
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

PCGen 6.08.00RC8
Audacity 2.4.1
Battle.net
BitRaider Streaming Client
BYOND
Dark Age of Camelot
Enemy Territory: Legacy
Game Extractor (Basic Version) 3.09
Google Chrome
Hearthstone
Heroes of the Storm
Microsoft Edge
Microsoft Edge Update
Notepad++ (32-bit x86)
Obsidian Conflict Beta 0.1.3.5 Mountfix
OpenAL
Origin
PunkBuster Services
StarCraft II
Starship Troopers
Steam
StepMania 5
Star Wars The Old Republic
Uplay
World of Warcraft
World of Warcraft Classic
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
PBO Manager v.1.4 beta
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Epic Games Launcher
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Java 8 Update 261
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Star Wars: The Old Republic
Java Auto Updater
Titanfall™ 2
UE4 Prerequisites (x64)
CORSAIR iCUE Software
Google Update Helper
Gyazo 4.1.2.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
GameInput Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
MechWarrior: Living Legends
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
CPUID HWMonitor 1.41
DAEMON Tools Lite
DCS World
Mozilla Firefox 72.0.2 (x64 en-US)
Mozilla Maintenance Service
Riot Vanguard
Halo: The Master Chief Collection - INSIDER
Are You Ready for Valve Index?
Arma 3
Titanfall® 2
Half-Life: Blue Shift
Team Fortress Classic
STAR WARS™ Knights of the Old Republic™ II: The Sith Lords™
FTL: Faster Than Light
Source SDK Base 2007
PAYDAY 2
Half-Life 2
Sven Co-op
Warframe
Arma 3 Tools
Dying Light
Counter-Strike: Source
Source SDK Base 2013 Singleplayer
Source SDK Base 2013 Multiplayer
Artemis Spaceship Bridge Simulator
SteamVR
PULSAR: Lost Colony
Half-Life SDK
Sven Co-op Dedicated Server
Half-Life: Source
Stellaris
Tabletop Simulator
Half-Life 2: Update
Day of Defeat: Source
STAR WARS™: Knights of the Old Republic™
STAR WARS™ Empire at War: Gold Pack
From Earth
Half-Life 2: Lost Coast
Elite Dangerous
Black Mesa
Half-Life 2: Episode One
Dead by Daylight
SMITE
Undertale
Hearts of Iron IV
Garry's Mod
Half-Life 2: Episode Two
Golf With Your Friends
Wallpaper Engine
VRChat
Team Fortress 2
Wolfpack
GTFO
Half-Life: Opposing Force
SYNTHETIK
Left 4 Dead 2
Warhammer: Vermintide 2
Warhammer 40,000: Dawn of War II - Retribution
Dota 2
Stormworks: Build and Rescue
We Were Here
Black Desert Online
STAR WARS™ Jedi Knight: Jedi Academy™
Barotrauma
Star Wars: Battlefront 2 (Classic, 2005)
Portal 2
Risk of Rain 2
We Were Here Too
Half-Life
SCP: Secret Laboratory
Neverwinter Nights: Enhanced Edition
Entropy : Zero
Green Hell
We Were Here Together
Half-Life Dedicated Server
Among Us
Halo: The Master Chief Collection
TeamSpeak 3 Client
WinRAR 5.80 (64-bit)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Update Health Tools
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127
Voicemod
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Graphics Driver 451.67
NVIDIA GeForce Experience 3.20.4.14
NVIDIA Optimus Update 38.0.5.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.5.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.34
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.4.14
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Paradox Launcher v2
UE4 Prerequisites (x64)
人工桌面


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003D54
C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe 00002670
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002918
C:\Program Files (x86)\Gyazo\GyStation.exe 00002F5C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002A58
C:\Program Files (x86)\Origin\Origin.exe 0000403C
C:\Program Files (x86)\Origin\QtWebEngineProcess.exe 00001E30
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000004D4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000041E4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00002190
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002B1C
C:\Program Files (x86)\Steam\steam.exe 00002654
C:\Program Files (x86)\Steam\steamapps\common\wallpaper_engine\wallpaper64.exe 00001004
C:\Program Files\DAEMON Tools Lite\DTShellHlp.exe 00003C7C
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 0000053C
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001518
C:\Program Files\Riot Vanguard\vgtray.exe 00002BD0
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.20090.1002.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000013C4
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.420.8043.0_x64__8wekyb3d8bbwe\GameBar.exe 00003CD8
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.420.8043.0_x64__8wekyb3d8bbwe\GameBarFT.exe 00003478
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.420.8043.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00000414
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20082.141.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002EA4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20082.141.0_x64__8wekyb3d8bbwe\YourPhoneServer\YourPhoneServer.exe 00003DE0
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20032.16211.0_x64__8wekyb3d8bbwe\Video.UI.exe 00000FB0
C:\Users\Vanda\AppData\Local\Discord\app-0.0.307\Discord.exe 000012AC
C:\Users\Vanda\Downloads\Q3E Minimizer_v1.45.exe 0000054C
C:\Windows\Explorer.EXE 00003624
C:\Windows\SysWOW64\DllHost.exe 00002204
C:\Windows\System32\GameBarPresenceWriter.exe 000030A0
C:\Windows\System32\RuntimeBroker.exe 0000408C
C:\Windows\System32\SecurityHealthSystray.exe 00002550
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00001784
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001528
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00003340
C:\Windows\system32\DllHost.exe 00003570
C:\Windows\system32\SettingSyncHost.exe 00001284
C:\Windows\system32\backgroundTaskHost.exe 00003CC4
C:\Windows\system32\conhost.exe 00001DD0
C:\Windows\system32\sihost.exe 000024C8
C:\Windows\system32\svchost.exe 00004498
C:\Windows\system32\taskhostw.exe 00003814

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use: Chrome
- Internet Explorer Version:

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