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  1. 09-25-2020 12:04 AM #1
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    COMPANION App Technical Difficulties (Sep. 24)

    We are currently experiencing technical issues with the FINAL FANTASY XIV Companion App where receiving app notifications and chats may be exceedingly delayed. chat and in-app notifications may be exceedingly delayed.

    We apologize for any inconvenience this may be causing, and we thank you for your understanding.

    [Date & Time]
    From Sep. 23, 2020 7:00 p.m. (PDT)
    From Sep. 24, 2020 2:00 (GMT)
    From Sep. 24, 2020 3:00 (BST)

    [Details]
    Delays in receiving app notifications and chats

    [Cause]
    Under investigation

    [Affected Service]
    FINAL FANTASY XIV COMPANION app
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  2. 09-25-2020 10:57 PM #2
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    Recovery from COMPANION App Technical Difficulties (Sep. 25)

    We are pleased to announce that the technical difficulties with delays in app notifications and chat within FINAL FANTASY XIV COMPANION have been resolved.

    We apologize for any inconvenience caused, and we thank you for your patience.

    [Date & Time]
    Sep. 23, 2020 7:00 p.m. to Sep. 25, 2020 2:30 a.m. (PDT)
    Sep. 24, 2020 2:00 to Sep. 25, 2020 9:30 (GMT)
    Sep. 24, 2020 3:00 to Sep. 25, 2020 10:30 (BST)

    [Details]
    Delays in receiving app notifications and chats

    [Cause]
    Server processing delay issue

    [Affected Service]
    FINAL FANTASY XIV COMPANION app
    (0)
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