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  1. #1
    Player
    Caedus66's Avatar
    Join Date
    Sep 2020
    Posts
    2
    Character
    Lodwicke Dirk
    World
    Lich
    Main Class
    Thaumaturge Lv 8
    I'm also getting the random crashes for no reason. Managed to play for 30 mins yesterday but normally its only 10/15 mins. It seems to happen more frequently if I change areas. I can tell its going to crash as the minimap in the top right is blank.

    -Platform - PC
    -Error messages received - None really. Just a box that say FFXIV has encountered an error and needs to close. It does have (17.) after it as well.
    -Wired or WIFI connection - WIFI
    -Other programs being used when running FFXIV - Steam
    -When disconnect occurs/How often - Every 10 to 15 minutes on average. Did manage around 30 minutes last night.
    -Everything you have tried to resolve the issue - Stopped all apps from loading on start up, play in windowed mode, graphics dropped to minimum, tired changing to DX9 (crashes immediately on this), play from a fresh load of windows (e.g. restart my pc then play it). Updated graphics drivers to latest version

    Graphics Details:

    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8088.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 4070.018 MB

    I have recently started playing the game so it is a fresh download of the client.

    One thing I did notice is that in a post somewhere on here someone said the game needs Internet Explorer to run however Windows 10 upgraded mine to Edge so I don't have IE installed. I doubt this effects it but just wanted to mention it.
    (0)
    Last edited by Caedus66; 09-28-2020 at 06:48 PM. Reason: updated info

  2. #2
    Player
    Fuzzout's Avatar
    Join Date
    Sep 2020
    Posts
    15
    Character
    Light Seeker
    World
    Odin
    Main Class
    Sage Lv 100
    Quote Originally Posted by Caedus66 View Post
    I'm also getting the random crashes for no reason. Managed to play for 30 mins yesterday but normally its only 10/15 mins. It seems to happen more frequently if I change areas. I can tell its going to crash as the minimap in the top right is blank.

    -Platform - PC
    -Error messages received - None really. Just a box that say FFXIV has encountered an error and needs to close. It does have (17.) after it as well.
    -Wired or WIFI connection - WIFI
    -Other programs being used when running FFXIV - Steam
    -When disconnect occurs/How often - Every 10 to 15 minutes on average. Did manage around 30 minutes last night.
    -Everything you have tried to resolve the issue - Stopped all apps from loading on start up, play in windowed mode, graphics dropped to minimum, tired changing to DX9 (crashes immediately on this), play from a fresh load of windows (e.g. restart my pc then play it).

    One thing I did notice is that in a post somewhere on here someone said the game needs Internet Explorer to run however Windows 10 upgraded mine to Edge so I don't have IE installed. I doubt this effects it but just wanted to mention it.
    What graphics hardware do you run?

    To allay the fears - I am on the newest version of Windows (chromium edge) and it has caused no issues.
    If it crashes while in-game; there's likely to be a driver fault; but we can ascertain that after you mention which graphics card you have.
    Has this always affected you or have you only started playing recently?

    Thanks!
    (0)

  3. #3
    Player
    Caedus66's Avatar
    Join Date
    Sep 2020
    Posts
    2
    Character
    Lodwicke Dirk
    World
    Lich
    Main Class
    Thaumaturge Lv 8
    Quote Originally Posted by Fuzzout View Post
    What graphics hardware do you run?

    To allay the fears - I am on the newest version of Windows (chromium edge) and it has caused no issues.
    If it crashes while in-game; there's likely to be a driver fault; but we can ascertain that after you mention which graphics card you have.
    Has this always affected you or have you only started playing recently?

    Thanks!
    Thanks for getting back to me. I've updated the post but here they are:

    Graphics Details:

    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8088.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 4070.018 MB

    I have recently started playing the game so it is a fresh download of the client.

    When I was having the crashes I checked on will it run and I met the recommend requirements.
    (0)
    Last edited by Caedus66; 09-28-2020 at 07:04 PM.

  4. #4
    Player
    AvengerXZ's Avatar
    Join Date
    Aug 2020
    Posts
    58
    Character
    Renegade Avenger
    World
    Jenova
    Main Class
    Botanist Lv 80
    Quote Originally Posted by Caedus66 View Post
    Thanks for getting back to me. I've updated the post but here they are:

    Graphics Details:

    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8088.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 4070.018 MB

    I have recently started playing the game so it is a fresh download of the client.

    When I was having the crashes I checked on will it run and I met the recommend requirements.
    Can you create a new post please? This post should be dedicated to 'disconnects', not game crashes.

    Personally if you are on Geforce videocards, use the July released drivers from nvidia.. anything after that has been unstable for many ( as indicated on nvidia forums ). I would give that a try. Make sure no overclock on your cpu,memory,video card as well.
    (0)

  5. #5
    Player
    AvengerXZ's Avatar
    Join Date
    Aug 2020
    Posts
    58
    Character
    Renegade Avenger
    World
    Jenova
    Main Class
    Botanist Lv 80
    Platform: PC Square Enix Edition
    Error messages received: 90001/90002
    Wired or WIFI connection: Wired
    Other programs being used when running FFXIV: Norton ( application rule added to bypass FFXIV ), malwarebytes( application rule added to bypass FFXIV ), geforce experience
    When disconnect occurs/How often: random, between 1-3 disconnects per day. Some days, none
    Everything you have tried to resolve the issue: ran in admin mode, disabled norton/malwarebytes did not make any difference. Cleared internet explorer cache/cookies. Added port into router port forwarding but still receiving disconnects. Reinstalled the game. I am tech savy, and I have tried everything and believe this is server side issue. My disconnects started happening after 5.3 patch.
    (0)

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