anyone else getting repeated disconnects?

[Iscah]

Good morning and thank you for posting in the FINAL FANTASY XIV Technical Support Forums

For any one still experiencing this issue, please provide the following:

-Platform
-Error messages received
-Wired or WIFI connection
-Other programs being used when running FFXIV
-When disconnect occurs/How often
-Everything you have tried to resolve the issue

Thank you for visiting the Final fantasy XIV Technical Support Forums

Platform: PS4
Wired/Wi-Fi: Wi-Fi
Error messages: Mostly lagging/loading issues, one 2002 error (see below)
Other programs running: none
When disconnect occurs: Slowdown is mostly noticeable in cities. I'm not playing a lot of battle content at the moment but haven't noticed loading issues in dungeons.
Attempted resolution: I haven't tried anything because I'm not sure if there's anything I can fix.


Generally no errors/crashes but lagging and slow loading.
- slow loading of players and NPCs in busy towns such as Limsa and Eulmore - on multiple occasions I had to wait several seconds for a shopkeeper NPC to appear
- some brief lagging in dungeons
- "tried on" gear while in Limsa, soon after arriving, and the gear preview screen was blank (not showing my character, just the grey background) for several seconds
- teleported out of Limsa and the teleport animation did not play correctly - character "floating up" animation played but the sound and glowing effect only kicked in at the last second.

Had one 2002 error the other night where the game had crashed and I was trying to log back in - I went from the main menu into the "select character" page and it just showed the blue background with no text or character appearing, then eventually crashed again. Worked correctly on the second attempt to log in.

[Fuzzout]

-Platform: PC
-Error messages received: 90002 usually (connection time spanning 1 - 6 hours), 90001 just now, twice in 10 minutes.
-Wired or WIFI connection: Wired
-Other programs being used when running FFXIV: MSI Afterburner, Steam (in offline mode), Discord, Firefox
-When disconnect occurs/How often: as above.
-Everything you have tried to resolve the issue: My DHCP address is set to be DMZ (demilitary zone) and has been for weeks while still receiving same errors, Windows firewall is off, Malwarebytes has a blind eye towards FFXIV

Additional info:
Was in a trust dungeon... Fighting an armadillo, disconnected at 10% left; reconnected - killed him, pulled a new pack of mobs and disconnected again - 90001. Normally I get 90002 errors.
Never had any other errors other than the above two.
Also tried two network adapters (my motherboard comes with an intel gigabit one and a realtek 2.5gb one; both experience same issues; all power saver settings are off because I hate trees that get in the way of my immersion).
I have never experienced notable lag while playing the game, always runs to spec.

A word of note: I migrated from Zodiark to Omega. Did not experience these issues in Zodiark; as soon as I got into Omega, disconnections were rampant.

My location: UK
ISP: Virgin Media