anyone else getting repeated disconnects?

[Dynratygus]

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For any one still experiencing this issue, please provide the following:

-Platform
-Error messages received
-Wired or WIFI connection
-Other programs being used when running FFXIV
-When disconnect occurs/How often
-Everything you have tried to resolve the issue

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[kelevra13]

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-Platform
-Error messages received
-Wired or WIFI connection
-Other programs being used when running FFXIV
-When disconnect occurs/How often
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PS4
90002, 90006, 2002, 10104
Mostly on WiFi
No other programs used
Frequency would sometimes be every 30mins to an hour or sometimes every 2-5mins. Will sometimes lag like crazy tho. Everything but me would freeze for 30s and then in the span of 2s, everything that happened within those 30s will happen simultaneously.
I've reset my router, tried connecting directly to the router, reinstalled the game, and checked if cookies were enabled (they were). I've also transferred to lamia via world visit. It helped for while, but today, I got a 90006 twice or thrice while in lamia.

[Svrengolnar]

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-Platform
-Error messages received
-Wired or WIFI connection
-Other programs being used when running FFXIV
-When disconnect occurs/How often
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Platform: PS4
Error Messages received: 90006, 10105, 2002
Wired or Wi-Fi: Wired (LAN)
Other programs being used when running FFXIV: None
When disconnect occurs/How often: When connecting to Primal Data Center and a few miutes into playing with noticeable loss of Receiving packets
Everything you have tried to resolve the issue: Restarting internet router/modem, playing at non-rush hour times, changed LAN cables

P.S. Hopefully this gets resolved somehow. I'm so close to finishing 5.0

[lunarose]

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-Wired or WIFI connection
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Platform: PC
-Error messages received: Error 2002 and 90002
-Wired or WIFI connection: Wired Connection
-Other programs being used when running FFXIV: Nothing at all
-When disconnect occurs/How often: Consistent disconnects where I can only log in max for 2 minutes then I get kicked out with the 2002 and 90002 this has been happening since 9/22 until now.
-Everything you have tried to resolve the issue: Allowing game through Firewall, restarting my router, trying to reinstall the game atm.

[Mishtalia]

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-Platform: PC
-Error messages received: 90002, 2002
-Wired or WIFI connection: WIFI
-Other programs being used when running FFXIV: Discord
-When disconnect occurs/How often:
Sept 24th, 2020 around my 7am (GMT+8), I can't log in to the NA servers but I can log in perfectly fine in EU and JP servers without any issues.

-Everything you have tried to resolve the issue:
Reset the modem.
Refresh the IP address.
Called my ISP and they haven't change a thing since last month.
Tried using Google DNS.
Redownload the game multiple times.

The only solution is that I can play NA servers by using VPN. :/

[k2689]

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-Platform
-Error messages received
-Wired or WIFI connection
-Other programs being used when running FFXIV
-When disconnect occurs/How often
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-Platform - PC
-Error messages received - 90002
-Wired or WIFI connection - WIFI
-Other programs being used when running FFXIV - Occasionally Discord, otherwise none
-When disconnect occurs/How often - Variable. Sometimes once every few minutes. Other times, one/twice an hour
-Everything you have tried to resolve the issue:
Raised 2 tickets with in-game support. Advised/have done the following:
- Used Google DNS
- Renewed IP address and DNS
- Disabled firewalls/added FFXIV to exception list
- Restarted modem
- Tried the connection with and without a VPN
- Forwarded ports based on portforward.com
- Disabled UPnP
- Changed data centre, then switched back to Chaos

Happens to my partner (Kiara Blackstone) too. We're both on Moogle. However our internet is not dropping, and our ISP have confirmed that they have not made any changes/updates at their end recently.

This has only started to happen since the start of September 2020.

Can I also refer you to this post, which has 17 pages (at the time of posting this message) of people with the same issue:

https://forum.square-enix.com/ffxiv/...HERE%21/page17

[Iscah]

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Platform: PS4
Wired/Wi-Fi: Wi-Fi
Error messages: Mostly lagging/loading issues, one 2002 error (see below)
Other programs running: none
When disconnect occurs: Slowdown is mostly noticeable in cities. I'm not playing a lot of battle content at the moment but haven't noticed loading issues in dungeons.
Attempted resolution: I haven't tried anything because I'm not sure if there's anything I can fix.


Generally no errors/crashes but lagging and slow loading.
- slow loading of players and NPCs in busy towns such as Limsa and Eulmore - on multiple occasions I had to wait several seconds for a shopkeeper NPC to appear
- some brief lagging in dungeons
- "tried on" gear while in Limsa, soon after arriving, and the gear preview screen was blank (not showing my character, just the grey background) for several seconds
- teleported out of Limsa and the teleport animation did not play correctly - character "floating up" animation played but the sound and glowing effect only kicked in at the last second.

Had one 2002 error the other night where the game had crashed and I was trying to log back in - I went from the main menu into the "select character" page and it just showed the blue background with no text or character appearing, then eventually crashed again. Worked correctly on the second attempt to log in.

[Fuzzout]

-Platform: PC
-Error messages received: 90002 usually (connection time spanning 1 - 6 hours), 90001 just now, twice in 10 minutes.
-Wired or WIFI connection: Wired
-Other programs being used when running FFXIV: MSI Afterburner, Steam (in offline mode), Discord, Firefox
-When disconnect occurs/How often: as above.
-Everything you have tried to resolve the issue: My DHCP address is set to be DMZ (demilitary zone) and has been for weeks while still receiving same errors, Windows firewall is off, Malwarebytes has a blind eye towards FFXIV

Additional info:
Was in a trust dungeon... Fighting an armadillo, disconnected at 10% left; reconnected - killed him, pulled a new pack of mobs and disconnected again - 90001. Normally I get 90002 errors.
Never had any other errors other than the above two.
Also tried two network adapters (my motherboard comes with an intel gigabit one and a realtek 2.5gb one; both experience same issues; all power saver settings are off because I hate trees that get in the way of my immersion).
I have never experienced notable lag while playing the game, always runs to spec.

A word of note: I migrated from Zodiark to Omega. Did not experience these issues in Zodiark; as soon as I got into Omega, disconnections were rampant.

My location: UK
ISP: Virgin Media

[HifumiLionheart]

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For any one still experiencing this issue, please provide the following:

-Platform
-Error messages received
-Wired or WIFI connection
-Other programs being used when running FFXIV
-When disconnect occurs/How often
-Everything you have tried to resolve the issue

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-Platform: Windows PC
-Error messages received: 90001, 90002, 2002
-Wired or WIFI connection: WiFi and sometimes wired
-Other programs being used when running FFXIV: Chrome (for Lodestone), sometimes none
-When disconnect occurs/How often: Always, has never been able to connect to Balmung for 7 days to be exact.
-Everything you have tried to resolve the issue: I have contacted chat support and we did all troubleshooting steps to no avail.

Also interesting to note that I tested and am able to connect to Japanese servers without errors.