I'm still questioning on the people banned from forums if it led to this case. Hate to use a meme but #BringSelliBack2020, important people on this platform that need to use but can't, thus also limiting the spectrum of conversation of which can take place, resulting in a lot of the same stuff repeated.

I'm also not saying what the forums need to be reworked to, but does it need a rework? FFXIV are infamous and it has a really bad reputation in the community especially with lack of engagement/ terrible moderation as well, would a calamity-esque nuke to the forums be an ample solution at this point?