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Thread: Lag spikes

  1. #1
    Player
    Bigjem17's Avatar
    Join Date
    Sep 2020
    Posts
    2
    Character
    Gabriella James
    World
    Siren
    Main Class
    Gunbreaker Lv 80

    Lag spikes

    Ps4 player been having a lot of lag spikes, even have caused me to disconnect
    (0)

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

    Are you connected directly to the router? Or are you using WiFi?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  3. #3
    Player
    Bigjem17's Avatar
    Join Date
    Sep 2020
    Posts
    2
    Character
    Gabriella James
    World
    Siren
    Main Class
    Gunbreaker Lv 80
    Yes direct connect at all
    Times
    (0)

  4. #4
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Please try the following troubleshooting steps:

    - Please make sure that "Cookies" and "JavaScript" are ENABLED on the PSN browser. If they are already checked, please uncheck them then recheck them.
    - The issue could also be from the "Date & Time" settings on your PS4.
    1. Close the FINAL FANTASY XIV game/application.
    2. Go to [SETTINGS] on your PS4
    3. Select [Date and Time], and "Set via Internet". (Please do not manually set the date and time.)
    4. Once the date and time have been updated, please restart your PS4 console.
    5. Once the console has fully restarted, please start the FINAL FANTASY XIV game/application.

    Please make sure all other internet-enabled devices (including smartphones, laptop/desktop PCs, tablets, etc.) have been disabled and/or turned OFF to minimize game interference.

    If the above steps do not resolve the issue, please check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    Thank you for posting in the Final Fantasy Technical Support Forums.
    (0)

  5. #5
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)