"Unexpected Error.....(17)" tied to Lakeland?

[Velocikiller]

I've been trying for about 5 hours now to get back into FFXIV after attempting to teleport to Fort Jobb in Lakeland, when the game crashed.

"an unexpected error has occurred. exiting final fantasy xiv.(17)"

I have deleted the game and reinstalled it. I have reconfigured all of my options. I have turned off and on DX11. I have deleted the local files three times now. I've seen at least one other case of someone attempting to teleport OUT of lakeland and the game crashing, so I'm wondering if there's at least something to do with lakeland as part of the problem.

Not much point having subscription time if someone is stuck in limbo when loading.



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FFXIVLauncher
#general - Discord
fort jobb lakeland - Google Search - Google Chrome
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[Dynratygus]

Good afternoon and thank you for visiting the Final Fantasy XIV Technical Support Forums

Does the game crash if is installed on the C drive?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Velocikiller]

I do not have a large enough C drive to install the game on. I only have 9gb free, and this crashing was never even a thing until I tried to enter lakeland the day before the patch. All of my games are on my F drive, and I've had zero issue with playing FFXIV on it until this point.

[Rhaervis]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs
3) Remove any mods or injectors from the game or system
4) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
5) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
6) Update and reinstall the drivers for your graphics card
7) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
8) Install Windows, Steam and FINAL FANTASY XIV onto the same drive

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Rhaervis]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.