How do I change my password without knowing my security question?

[AwesomeJr44]

So I got through most of making the email to Square (on the support site), but when I attempt to finalize the information put in (contact email, account name, birthday, etc) I get an error on the play settings part. It says to go to the launcher, and copy the play settings from there, but when I do, the box turns red. Is there a known solution to this problem?

EDIT: Nvmd, I'll just write a message talking about this in that box and hope it works