Client frequently stutters when using borderless window and gsync

[AorusCorsair]

My game works fine about 90% of the time, but I've had an issue for the past several months where the client will randomly start stuttering horribly after a few hours, as if it's dropped to 5 fps (even though it still reports 100+). Once the stuttering starts, the client will remain in this state indefinitely. If I go to a small area such as an inn room or the barracks it will become smooth again, but the problem returns as soon as I enter another large area. It won't fix itself again until I restart the game client (or sometimes my whole PC).

This seems to be getting more frequent, and has started happening on a daily basis. This might coincide with the release of 5.3

This only seems to happen when I'm in borderless window or windowed mode, but not fullscreen mode. I'd prefer to avoid playing in fullscreen mode since it doesn't work as well as borderless window for multi-monitor setups (black screen when display mode changes, quirky Windows GUI interactions, etc.).

Turning gsync off also seems to fix the issue, but I'd rather play with it on since it prevents screen-tearing and reduces display latency (no need for triple-buffering).

Strangely, if I click on a window on my second monitor (IE: this browser), the game instantly starts rendering smoothly again on the primary monitor. I can watch it running perfectly fine while I'm typing over here. As soon as I click on the primary monitor again to bring the game back into focus (AKA: make it the active window), it starts stuttering again.

This doesn't appear to be a hardware issue. You can see in these two screenshots that both my CPU and GPU aren't fully taxed by the game and actually have idle clock cycles left over:

Here are my system specs:

• OS: Windows 10 Pro 64-bit (Build 18363)
• CPU: Intel i9-9900K (with dedicated liquid cooling loop)
• GPU: Gigabyte Aorus 2080 Ti Xtreme Waterforce 11G (452.06 Nvidia drivers)
• Memory: 32GB Corsair Vengeance RGB Pro DDR4 (18-19-19-39)
• Motherboard: Asus Tuf Z390M-Pro Gaming
• HDD: Samsung 970 EVO M.2 2280 2TB
• PSU: Seasonic Prime TX-1000 (1000w, 80+ Titanium)
• Monitors: 2x Viewsonic XG2760 (2560x1440, 165hz)

All of these parts are running at their stock clock speeds.

Here's a DxDiag dump:
https://pastebin.com/iZtuweKA

Here's an FFXIV config dump:
https://pastebin.com/zG8Eqmpq

Things I've tried which don't fix the issue:

• Checking my hardware temperature monitors (everything looks fine)
• Setting all in-game graphics settings to minimum
• Rolling back my Nvidia drivers
• Disabling all in-game overlays (Geforce Experience, Steam, Discord, and Windows features)
• Seeing if this issue reproduces in other games (it doesn't)
• Seeing if anybody else has already reported the problem (there are several stuttering and g-sync issues related to FFXIV, but I couldn't find any reports that match the behaviors which I've observed)

[Rhaervis]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.' Unfortunately, we cannot view the provided links.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[AorusCorsair]

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\nthexwn\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 0805
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32685.922MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37549.922MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.416GB SYSTEM_FREEDISC_SPACE 1243.353GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11049.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16342.961 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5206
SYSTEM_GRAPHICS_DRIVER_DATE 8/11/2020 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11049.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16342.961 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5206
SYSTEM_GRAPHICS_DRIVER_DATE 8/11/2020 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (Arctis Pro Wireless Game)
SYSTEM_SOUND_DEVICE_ID {3E652DCC-35C7-4F93-8BC9-6481F9F1103E}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0997
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/17/2020 00:00:00
SYSTEM_SOUND XG2760 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {063A438A-50D2-4602-9CB4-D042A50676A8}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0034
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/8/2020 00:00:00
SYSTEM_SOUND XG2760 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {51B15613-1E26-441A-8621-68C3D6D69078}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0034
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/8/2020 00:00:00
SYSTEM_SOUND Headset Earphone (Arctis Pro Wireless Chat)
SYSTEM_SOUND_DEVICE_ID {86FC1B9F-B818-45DC-B358-101B8F9B1668}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0997
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/17/2020 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {8756174A-5DFB-4232-B2AA-C109CCBE27D6}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8516
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/16/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0E85C30-410F-11E9-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0E88340-410F-11E9-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0E8D160-410F-11E9-8004444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0EA09E0-410F-11E9-800C444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0E8D160-410F-11E9-8005444553540000}
SYSTEM_INPUT_NAME Lighting Node PRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0E8AA50-410F-11E9-8003444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6807870-4439-11E9-8003444553540000}
SYSTEM_INPUT_NAME Arctis Pro Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0E91F80-410F-11E9-8006444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0E91F80-410F-11E9-8007444553540000}
SYSTEM_INPUT_NAME H100i Platinum
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0E94690-410F-11E9-8008444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0E94690-410F-11E9-8009444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6809F80-4439-11E9-8004444553540000}
SYSTEM_INPUT_NAME Arctis Pro Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F59B4890-4439-11E9-8001444553540000}
SYSTEM_INPUT_NAME Arctis Pro Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0E994B0-410F-11E9-800A444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Steam
Gsync/High GPU Use/Wont Limit FPS - Google Chrome
Settings
Settings
DxDiag.txt - Notepad
#������-boss-fates-announcement - Discord
Microsoft Text Input Application
Calculator
Calculator
Microsoft Store
Microsoft Store


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Visual Studio Community 2017
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon IJ Scan Utility
JetBrains CLion 2019.1.2
BIG-IP Edge Client Components (All Users)
Google Chrome
Microsoft Azure Storage Emulator - v5.7
Microsoft Edge
Microsoft Edge Update
Npcap
JetBrains PyCharm 2019.1.3
SpeedFan (remove only)
Stardock Start10
Steam
Sid Meier's Civilization V
TechPowerUp GPU-Z
Heaven Benchmark version 4.0
Unigine Valley Benchmark version 1.0
Unity
Wireshark 3.2.6 64-bit
WinRT Intellisense UAP - Other Languages
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Universal CRT Redistributable
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft .NET Core SDK - 2.1.202 (x64)
SDK ARM Additions
Windows IoT Extension SDK
icecap_collectionresourcesx64
Microsoft .NET CoreRuntime SDK
Microsoft UniversalWindowsPlatform SDK
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Tools for .Net 3.5
vcpp_crt.redist.clickonce
Microsoft Workflow Debugger v1.0 for x86
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack
vs_tipsmsi
Microsoft Visual Studio 2017 Tools for Unity
Windows SDK for Windows Store Apps
Windows SDK AddOn
Visual C++ Library CRT Appx Resource Package
vs_filehandler_x86
Microsoft Azure Storage Emulator - v5.7
Geeks3D FurMark 1.20.5.0
Microsoft Visual Studio Setup Configuration
Microsoft Exchange Web Services Managed API 2.1
Microsoft .NET Framework Cumulative Intellisense Pack for Visual Studio (ENU)
Kits Configuration Installer
Microsoft .NET Framework 4.6 Targeting Pack
Windows SDK EULA
Microsoft .NET Framework 4.6.1 SDK
vs_Graphics_Singletonx86
Windows SDK Desktop Libs arm
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Windows SDK for Windows Store Apps Contracts
vs_minshellinteropmsi
TypeScript SDK
Open XML SDK 2.5 for Microsoft Office
vs_communitymsires
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.27.29016
Visual C++ Library CRT Desktop Appx Package
Windows SDK Desktop Headers arm64
icecap_collectionresources
Microsoft .NET CoreRuntime For CoreCon
Windows SDK Desktop Headers x64
SDK ARM Redistributables
Windows App Certification Kit SupportedApiList x86
Windows SDK Desktop Libs arm64
VS Immersive Activate Helper
Microsoft .NET Framework 4.7.1 Targeting Pack
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vs_SQLClickOnceBootstrappermsi
Windows SDK Signing Tools
Xamarin Remoted iOS Simulator
Xamarin PCL Profiles v1.0.9
Microsoft Visual C++ 2017 X86 Minimum Runtime - 14.16.27024
Universal CRT Redistributable
Windows Software Development Kit - Windows 10.0.17763.132
Google Update Helper
Microsoft VC++ redistributables repacked.
Microsoft System CLR Types for SQL Server vNext CTP1.6
windows_toolscorepkg
vs_minshellmsi
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack
vs_clickoncesigntoolmsi
MSI Development Tools
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Windows Mobile Extension SDK Contracts
Windows SDK Redistributables
Microsoft Visual C++ 2005 Redistributable
WinAppDeploy
vs_communitymsi
Microsoft Visual C++ 2017 X86 Additional Runtime - 14.16.27024
sptools_Microsoft.VisualStudio.OfficeDeveloperTools.Msi
Microsoft NetStandard SDK
sptools_Microsoft.VisualStudio.Vsto.Msi.Resources
Windows App Certification Kit x64
WinRT Intellisense PPI - Other Languages
Windows SDK for Windows Store Apps Headers
Universal CRT Extension SDK
Windows Phone SDK 8.0 Assemblies for Visual Studio 2017
WinRT Intellisense IoT - en-us
Microsoft Portable Library Multi-Targeting Pack
Windows SDK Desktop Tools x64
WinRT Intellisense PPI - en-us
Visual C++ Library CRT Appx Package
Microsoft .NET Core SDK 2.1.505 (x64)
Microsoft .NET Framework 4.6.1 Targeting Pack
Microsoft .NET Framework 4.7.1 Doc Redirected Targeting Pack (ENU)
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Windows SDK for Windows Store Apps DirectX x86 Remote
Windows Desktop Extension SDK Contracts
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Windows SDK Desktop Tools arm64
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Windows SDK for Windows Store Apps Metadata
Microsoft Azure Mobile App SDK V3.0
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Epic Games Launcher
icecap_collection_neutral
Microsoft ASP.NET Diagnostic Pack for Visual Studio
vs_FileTracker_Singleton
Windows Simulator - ENU
Microsoft .NET Native SDK
vs_clickoncebootstrappermsi
Windows Team Extension SDK
Microsoft TestPlatform SDK Local Feed
Microsoft Visual C++ 2017 X86 Debug Runtime - 14.16.27024
Windows IoT Extension SDK Contracts
IntelliTraceProfilerProxy
Windows SDK Desktop Libs x64
WinRT Intellisense UAP - en-us
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Windows Mobile Extension SDK
Microsoft ASP.NET Web Tools Packages 15.0 - ENU
Microsoft Windows Communication Foundation Diagnostic Pack for x86
Entity Framework 6.2.0 Tools for Visual Studio 2017
Microsoft Portable Library Multi-Targeting Pack Language Pack - enu
CORSAIR iCUE Software
Windows SDK for Windows Store Apps Tools
Intel® PROSet/Wireless Software
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Windows SDK Desktop Headers arm
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Windows SDK Modern Versioned Developer Tools
Visual C++ Library CRT Desktop Appx Package
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Launcher Prerequisites (x64)
Intel(R) Trusted Connect Services Client
sptools_Microsoft.VisualStudio.Vsto.Msi.x64
Intel(R) Trusted Connect Service Client x86
Windows SDK Desktop Headers x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows SDK Facade Windows WinMD Versioned
Universal CRT Headers Libraries and Sources
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Universal General MIDI DLS Extension SDK
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Microsoft .NET Framework 4 Multi-Targeting Pack
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ClickOnce Bootstrapper Package for Microsoft .NET Framework
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Microsoft XNA Framework Redistributable 4.0 Refresh
Python Launcher
Windows SDK for Windows Store Apps Libs
MobaXterm
WinRT Intellisense Desktop - Other Languages
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Windows SDK ARM Desktop Tools
Intel(R) Chipset Device Software
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Realtek High Definition Audio Driver
Microsoft Visual C++ 2017 Redistributable (x86) - 14.16.27029
Windows Team Extension SDK Contracts
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WinRT Intellisense Mobile - en-us
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Windows SDK DirectX x86 Remote
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
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Logitech Capture
CPUID CPU-Z 1.87
Git version 2.22.0.windows.1
Microsoft Azure Compute Emulator - v2.9.6
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Notepad++ (64-bit x64)
Python 3.6.5 (Anaconda3 5.2.0 64-bit)
No Man's Sky
The Witcher 3: Wild Hunt
DOOM
Undertale
FINAL FANTASY XIV Online
Stardew Valley
Factorio
CHRONO TRIGGER
Counter-Strike: Global Offensive
Sid Meier's Civilization V
Enderal: Forgotten Stories
SteelSeries Engine 3.18.4
Unigine Superposition Benchmark 1.0
Microsoft R Client
IIS Express Application Compatibility Database for x64
Python 3.6.6 Core Interpreter (64-bit symbols)
Microsoft .NET Core Host - 2.0.9 (x64)
Microsoft .NET Core SDK - 2.1.202 (x64)
Canon TS8000 series MP Drivers
Python 3.6.6 Core Interpreter (64-bit)
Microsoft SQL Server 2012 Native Client
VS WCF Debugging
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Python 3.7.4 Add to Path (64-bit)
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Python 3.7.4 Utility Scripts (64-bit)
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Python 3.6.6 Tcl/Tk Support (64-bit symbols)
Microsoft Visual Studio Team Foundation Server 2017 Update 9 Office Integration (x64)
Microsoft .NET Core Runtime - 2.1.9 (x64)
Microsoft Visual C++ 2017 X64 Debug Runtime - 14.16.27024
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Windows App Certification Kit Native Components
Universal CRT Tools x64
Microsoft Azure PowerShell - April 2018
Intel(R) PRO/Wireless Driver
DiagnosticsHub_CollectionService
Python 3.6.6 Tcl/Tk Support (64-bit)
VS JIT Debugger
Python 3.7.4 Documentation (64-bit)
Python 3.6.6 Standard Library (64-bit)
IIS 10.0 Express
Active Directory Authentication Library for SQL Server
Microsoft .NET Core Host FX Resolver - 2.0.9 (x64)
Python 3.7.4 Standard Library (64-bit)
Python 3.6.6 Executables (64-bit)
IntelliTraceProfilerProxy
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Intel(R) Chipset Device Software
Microsoft VC++ redistributables repacked.
Epic Games Launcher Prerequisites (x64)
Workflow Manager Client 1.0
Python 3.7.4 Executables (64-bit)
Microsoft Visual Studio Installer
Microsoft ASP.NET Core 2.1.9 Shared Framework (x64)
Python 3.7.4 Test Suite (64-bit)
LibreOffice 7.0.0.3
Microsoft MPI (7.1.12437.25)
Microsoft AS OLE DB Provider for SQL Server 2016
Microsoft ASP.NET Core 2.0.9 Runtime Package Store (x64)
VS Script Debugging Common
Microsoft SQL Server 2016 LocalDB
Windows SDK DirectX x64 Remote
Microsoft SQL Server 2012 Command Line Utilities
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Python 3.7.4 Core Interpreter (64-bit)
Intel® PROSet/Wireless WiFi Software
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Microsoft System CLR Types for SQL Server vNext CTP1.6
Microsoft .NET Core Host - 2.1.9 (x64)
Python 3.6.6 pip Bootstrap (64-bit)
Microsoft .NET Core Host FX Resolver - 2.1.9 (x64)
Python 3.6.6 Standard Library (64-bit symbols)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft .NET Core Runtime - 2.0.9 (x64)
IIS Express Application Compatibility Database for x86
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Web Deploy 4.0
Application Verifier x64 External Package
NVIDIA Ansel
NVIDIA Control Panel 452.06
NVIDIA Graphics Driver 452.06
NVIDIA GeForce Experience 3.20.4.14
NVIDIA Optimus Update 38.0.5.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.5.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.34
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.4.14
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.45.831.832
NVIDIA Virtual Audio 4.13.0.0
Intel(R) Management Engine Components
vs_Graphics_Singletonx64
Python 3.7.4 Development Libraries (64-bit)
Microsoft Visual Studio Team Foundation Server 2017 Update 9 Office Integration Language Pack (x64) - ENU
Intel(R) Management Engine Driver
Python 3.6.6 Development Libraries (64-bit)
Python 3.6.6 Test Suite (64-bit symbols)
Microsoft Azure Libraries for .NET – v2.9
Intel(R) Trusted Connect Service Client x64
Python 3.6.6 Test Suite (64-bit)
Microsoft .NET Core SDK 2.1.505 (x64)
Intel(R) Management Engine Components
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Python 3.6.6 Executables (64-bit symbols)
Workflow Manager Tools 1.0 for Visual Studio
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.27.29016
icecap_collection_x64
Python 3.7.4 Tcl/Tk Support (64-bit)
Python 3.6.6 Utility Scripts (64-bit)
Microsoft Azure Authoring Tools - v2.9.6
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.27.29016
Microsoft Workflow Diagnostic Pack for x64
Microsoft ASP.NET Core Module V2 for IIS Express
Python 3.7.4 pip Bootstrap (64-bit)
Microsoft Identity Extensions
Microsoft ASP.NET Core Module for IIS Express
Microsoft Workflow Debugger v1.0 for amd64


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe 00002C24
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003220
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002A38
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000032A4
C:\Program Files (x86)\Steam\steam.exe 00000A84
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 0000034C
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000021E4
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000026A4
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 00003058
C:\Program Files\WindowsApps\AppleInc.iTunes_12108.5.48031.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe 00002064
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.20070.10002.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00001C20
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2007.1.0_x64__8wekyb3d8bbwe\Calculator.exe 00002328
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12008.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00000200
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.420.8043.0_x64__8wekyb3d8bbwe\GameBar.exe 00002D7C
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.420.8043.0_x64__8wekyb3d8bbwe\GameBarFT.exe 00000534
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.420.8043.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 000003C0
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20081.116.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002AC8
C:\Users\nthexwn\AppData\Local\Discord\app-0.0.307\Discord.exe 00001F58
C:\Users\nthexwn\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001E5C
C:\WINDOWS\Explorer.EXE 000036E8
C:\WINDOWS\System32\svchost.exe 000038EC
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002F50
C:\WINDOWS\system32\DllHost.exe 00003198
C:\WINDOWS\system32\NOTEPAD.EXE 00003598
C:\WINDOWS\system32\SettingSyncHost.exe 00002C6C
C:\WINDOWS\system32\conhost.exe 00001EE0
C:\WINDOWS\system32\sihost.exe 000037AC
C:\WINDOWS\system32\svchost.exe 000008C8
C:\WINDOWS\system32\taskhostw.exe 00000868
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000029E4
C:\Windows\System32\RtkAudUService64.exe 00002530
C:\Windows\System32\RuntimeBroker.exe 00003724
C:\Windows\System32\SecurityHealthSystray.exe 000034F0
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001070
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00002B98
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00002424
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000030A4
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002ED0
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001A6C

[Dynratygus]

Good morning and thank you for the reply.

Does the stuttering occur if only one monitor is used? Additionally have you tried updating the graphics drivers?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[AorusCorsair]

I was unable to reproduce the issue with a single monitor, though I only attempted to do so for a brief period. I am already using the latest available graphics drivers ("GeForce Game Ready Driver Version: 452.06").

In the meantime, I seem to have resolved the issue by disabling the "System Configuration" -> "Display Settings" -> "Limit FPS when away from keyboard." option. After disabling this option I left the client on for 3 days straight, constantly switching back and forth between windows, watching fullscreen videos, dragging things over the FFXIV window, etc. and have not seen any further stuttering. I'll let you know if that changes.

In researching this issue I discovered that many people over the years have been having issues with the framerate-limiting options in this game. I suspect there may be some defective code somewhere in the client which relates to those features.