Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Please try the following troubleshooting steps:

- Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

As you are also experiencing issues with FINAL FANTASY XIV-related websites, we would recommend contacting your ISP to see if they are blocking SQUARE ENIX websites.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.