new mount dont received

[Malephyka]

what happen with mogstation? I bought it more than an hour ago and I have not received it. I have an empty email and I have logged out several times

[Jojoya]

The system is overloaded trying to process the number of purchases made this morning. It took 3 hours before mine was delivered.

Just be patient, it will arrive.

[ForteNightshade]

Mounts can take several hours to deliver, especially if there in high demand. I wanted three hours once for I think Red Hare. It'll eventually come.

[Kirika-]

To add, items that are Account Wide do take much longer to arrive than character specific items.

[Infindox]

Mounts purchased on the Store take longer then everything else to arrive to your mailbox, from experience. Account-wides take even longer. I remember the whale taking a few hours when I got it.

[SamSmoot]

Mounts purchased on the Store take longer then everything else to arrive to your mailbox, from experience. Account-wides take even longer. I remember the whale taking a few hours when I got it.

Yeah, they have to carry those diskettes to your server and copy the mount data to each of your characters

[Hysterior]

You sent too much money, they need to count it. Wait a bit.

[Avatre]

You can always use the button for reward/purchase request. It might make it show up sooner, but not always guaranteed due to server load getting the purchases out.