Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can I get some addition information regarding the issue you’re having?
Please provide:

- Platform (PC, PS4, Mac)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which error occurs
- Everything you have tried to resolve the issue

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