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  1. 08-26-2020 01:58 AM #1
    honkatsuyu
    Player
    honkatsuyu's Avatar
    Join Date
    Aug 2020
    Posts
    1
    Character
    Mar Maleon
    World
    Adamantoise
    Main Class
    Dragoon Lv 43

    Unable to launch - upon update

    https://imgur.com/AyGhi58

    When having such issues previously using a VPN fixed it. I do not know how to manually set up a vpn and I no longer have access to the service.

    How can I fix this?

    Restarted computer and ran into issue of encountering a specific file as per the norm for me sans VPN.

    https://imgur.com/nteBX7I

    ------------

    Took a previously viewed suggestion to change DNS server to 8.8.8.8 alt 8.8.4.4

    This worked.
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    Last edited by honkatsuyu; 08-26-2020 at 02:14 AM. Reason: situation update
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  2. 08-26-2020 06:20 AM #2
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Can I get some addition information regarding the issue you’re having?
    Please provide:

    - Platform (PC, PS4, Mac)
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Frequency at which error occurs
    - Everything you have tried to resolve the issue

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
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