You gross 200 Million in subscriptions a month why are your servers junk?

[Hero188]

Seriously, I'm having to wait a literal hour before I can log into the game.

For a company with 17 million players at 12-14 dollars a month you would think your servers would be i don't know...

somewhere in the realm of good, this happens every single patch and every single launch your servers are always less then what you need...

You need 4 servers per EVERY single world in every single data center and 4 more servers running V-motion so that failing servers can be hot swapped without down time in addition to the 4 that run each world mirrored for a total of 4 mirrored servers and 4 fail over servers.

'Our servers are reaching capacity" is not an excuse for a company that grosses 200 million. If you cant run the traffic, buy more servers. Literally that simple.

[dotsforlife]

This game doesn't even have 1 million active subs.

[Provoke]

This game doesn't even have 1 million concurrent players.

I think they confirmed that there were 1 million players concurrent in the last live letter.

[Reimmi]

This game doesn't even have 1 million active subs.

Nobody knows that except SE

[grinkdaboy]

small indie company please understand

the real reason is that a) the japanese aren't as good with the cyber as their western counterparts b) square enix funnels a large majority of the money xiv makes and reinvests it into other products (in their earnings reports they list XIV as one of their major sales pillars)

[HyoMinPark]

LuckyBancho’s unofficial census prior to ShB’s release showed active player counts to be over 1 million—the highest that we’ve seen pre-expansion for this game. Honestly, I wouldn’t doubt that we have at least a million active subscriptions given the amount of hype I’ve seen for this expac.

[Hero188]

small indie company please understand

the real reason is that a) the japanese aren't as good with the cyber as their western counterparts b) square enix funnels a large majority of the money xiv makes and reinvests it into other products (in their earnings reports they list XIV as one of their major sales pillars)

The worst part about this is that they have the capital to buy the talent, they have the capital to buy the equipment. They have the money to do it, they just don't. Because we accept the mediocrity. The moment we stop accepting it is the moment they can start seeing it as an actual issue.

Literally Square - I'm talking to you now - Hire someone, Hire an american Analyst someone with extensive background like myself in running servers for corporate companies.

[Roda]

Does active player mean subscribed or able to log in? 'Cause that's a big distinction.

[Kewitt]

They may have 1 million this month but 2 months out they will not.

When you use 3rd party website that pulls data from Lodestone...
It doesn't account for alts on the same account.

[savageink]

thread # whatever in this topic series.