I actually disagree casual content would be insufferable. Initially, yes, you'd have a crop of morons screaming x DPS isn't doing enough damage despite their numbers be decent enough. But here's the thing, those players would inevitably get themselves banned. Within a month or two, people who act this way either will have calmed down due to multiple suspensions or be kicked out entirely.
A win/win if you ask me.
The reason they don't is SE holds a very different standard than the community. A dungeon taking 90 mins is perfectly acceptable whereas any reasonable player would think that absurd. A Samurai being out-DPS by a White Mage in Savage is fine because "more experienced players can pick up the slack for them." While the dev team point to harassment as the main catalyst, it isn't. They don't want players feeling bad about underperforming. A perfect example of this mindset is our Friend List. Yoshida acknowledged its a one way deletion specifically so if you remove someone said person won't feel bad suddenly discovering they lost a friend. Ironically, this has actually led to stalking issues because once you friend someone. They'll always be able to find your location in-game even if you change names. It's a horribly shortsighted system but they won't change it to avoid hurt feelings.




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