Constant Disconnects

[strawhatpenguin]

Hello there! For the last three days I have constantly been dc'ing when I try to load into a different area (such as entering my house, teleporting to another location). Every time it crashes it gives me the error codes 90002 or 90006. I've had the router reset multiple times over the course of these three days and even followed the Internet Explorer fix. However nothing has worked. Need assistance.

[reizer251]

I also have this really anoying error 90002 and it may happen anytime i play. Starts with constant lags then i get disconnect with error.

[Dynratygus]

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

Are you connected to the router or are you using WiFi? Additionally, where in game does the disconnect occur?

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[strawhatpenguin]

Hello there,

I am using Wi-Fi. And as I stated, the disconnect occurs every time I constantly try to load into a different area. For example: if I try to to walk from New Gridania to Old Gridania. Or From the Company Squadron room to New Gridania. Or simply trying to enter my house from the outdoor housing area. This has occurred with teleports also.

[Rhaervis]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

We apologize for the delay in responding. We would like to recommend the following troubleshooting steps:

-Make sure your fire wall or antivirus program is not interfering with the game

- Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Rhaervis]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.