New Races Unable to Wear Puppet Bunker Raid Headgear

[Yencat]

No it wasn't.

Their stated reason for the lack of headgear was that due to their unique designs, the new races would not be able to wear hats. As they put it, the choice was to either compromise on the character designs OR make them as envisaged but unable to equip hats.

It's not simply a matter of backlog. It's a design decision - whether sensible or not - that will continue to carry forward. They will be able to equip masks and circlets but there are not and never have been any promises on actual hats.

Refer to the last section of this Letter from the Producer. "Due to the special design of the Hrothgar and Viera heads, equipped headgear would not display".

While all that's true, in the 'The Artwork of FINAL FANTASY XIV: A Look Behind the Screen' 5 months ago they talked briefly about the restrictions, sacrifices and trade-offs they had to make for these races like no hats, removing bits of armor to have enough memory to display everything (don't think they did that?), but they also said;

And while we understand that that's not the best situation, we are working, again, towards alleviating these things and making them better in the future and finding ways to make things work.

That's word for word what Koji translated from Yoshida next to him. (this is around 01:36:50 in the stream if anyone wants to look it up for themselves)

So if no hats ever is the design choice, which I know they've said, what is there to alleviate and make better in the future?