The lack of voice acting

[MistakeNot]

Thank you Enkidoh. That is unfortunate to hear from the standpoint of "it ain't getting better" and also because the reasons (which are clearly not yours but you are just relaying) are... well... bs. From cost to everything else, the issues faced by FF14 are totally common across all MMO's (and there are many out there) and all but the smallest rinky-dink game shops find ways to solve these voice-related issues in a cost-effective manner.

Actually, most MMOs I am familiar with have no more voice-acting than FFXIV has. Several has less.
Only one that came even close to having voice acting everywhere was SWTOR. That was one of the reasons it was one the most expensive MMOs ever to be developed, and even they have had to cut down on the voice acting quite a bit in later expansions.