Unable to update patch files [11005][20866][19900][5]

[RisingLotus]

I use the steam edition and I can't update my game. I've been reading around and have tried many different fixes people have been suggesting (restarting, reinstalling, changing the DNS, turning off windows defender and other protection programs, deleting folder 4e9a232b) but none seem to work. This is pretty much my last ditch effort before I give up, is there anything else anyone could think of that I could try?

[Rhaervis]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Please try the following troubleshooting steps:

- The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

-Make sure your fire wall or antivirus program is not interfering with the game

- Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

-Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[RisingLotus]

Did all of that and none of it worked

[Risvertasashi]

Did all of that and none of it worked

Have you tried this?
1. Go to My Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\FFXIV_BOOT.cfg
2. Open this file in notepad
3. change BootVersionCheckMode from 0 to 1.
4. Save and start the FFXIV launcher

[RisingLotus]

Have you tried this?
1. Go to My Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\FFXIV_BOOT.cfg
2. Open this file in notepad
3. change BootVersionCheckMode from 0 to 1.
4. Save and start the FFXIV launcher

Did all of that early on and it didn't work.

[RisingLotus]

At this point my night is completely shot so it'd be nice if I could have at least some sort solution so I can play it tomorrow.

[RisingLotus]

I've been messing around with the files and now the update starts to load as least but stops when it nears the end and I get the error File access failed during version update [11020][30204][19900][5]

[RisingLotus]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Please try the following troubleshooting steps:

- The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

-Make sure your fire wall or antivirus program is not interfering with the game

- Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

-Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

None of that worked

[RisingLotus]

I tried again this morning before I went to work and it still doesn’t work.

[Duskane]

normally using a vpn fixes this issue