Results 1 to 5 of 5
  1. 08-11-2020 09:37 PM #1
    Abyzmul
    Player
    Abyzmul's Avatar
    Join Date
    Oct 2019
    Posts
    2
    Character
    K' Burnz
    World
    Brynhildr
    Main Class
    Gunbreaker Lv 80

    Unable to update client

    30435 40425 19900

    I've reset my router, Turned off protections for a short while, I've uninstalled, and I continuously get this error. Please help
    (0)
    Reply With Quote Reply With Quote
  2. 08-11-2020 09:46 PM #2
    Solkai
    Player
    Solkai's Avatar
    Join Date
    Oct 2013
    Posts
    5
    Character
    Solkai Fizul
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 50
    Try to use a vpn to help
    (0)
    Reply With Quote Reply With Quote
  3. 08-12-2020 12:06 AM #3
    Abyzmul
    Player
    Abyzmul's Avatar
    Join Date
    Oct 2019
    Posts
    2
    Character
    K' Burnz
    World
    Brynhildr
    Main Class
    Gunbreaker Lv 80
    Why that makes no sense as to why I'd have to pay for a VPN to download my game
    (1)
    Reply With Quote Reply With Quote
  4. 08-12-2020 07:37 AM #4
    Rhaervis
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Please try the following troubleshooting steps:

    - The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

    -Make sure your fire wall or antivirus program is not interfering with the game

    - Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    -Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)
    Reply With Quote Reply With Quote
  5. 09-05-2020 07:28 AM #5
    Rhaervis
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »