At the VERY least, could we get the option to use the "default" Midlander w/ beard?

[Driavna]

But, what's the difference between using an NPC face and a player face? Its not like we have face sliders or something. His face should be able to rig for as much emotion as a player character than it did when it was used by Ardbert. What's holding it up from being used? The facial hair?

EDIT: I don't necessarily expect you personally to have an answer, Iscah. Just thinking out loud, mostly.

I think It's simple: most likely current character customization is hardcoded to only accept/show a certain amount of options for each category. When they say it's difficult they probably mean the whole thing needs to be revamped.

[Terin]

Honestly, the only thing I can think is that maybe that Midlander isn't just a "face-option", but is literally a custom model, that cannot be changed AT ALL?

Which, even if that were the case, personally I would still love to have the option to play him.