SE we have bots problems

[DrWho2010]

you don't report bots here on the forum. you do it in game and the report gets forwarded to the special task force.

[Vahlnir]

the report gets forwarded to the special task force.

Who do basically nothing.

[Enla]

Who do basically nothing.

They do ban them in pretty big waves. The issue is that they don't seem to realize the fact that most bots just auto-delete their characters after an hour or so before making a new one to continue the cycle. It'd be nice if they could find a way to get them chat banned for a time with enough reports and then attribute a full ban to the account when the task force can actually look at it on an individual basis, but it'd be hard to implement something like that without having it be abusable by normal players.

[Theodric]

They do ban them in pretty big waves.

Right. Though is it broken down by server cluster? At times, it really does feel as if the development team are unaware of what is going on over on the NA and EU server clusters when it comes to certain issues.

For example, European players are still waiting for the ability to get their hands on the Fat Black Chocobo mount that Japanese and North American players had promotions for long ago.

I'm starting to worry that there's an issue with feedback not making its way to where it needs to go and with the rarity in which our community representatives post and make themselves known, it's very difficult to know if a legitimate issue in need of attention is actually being highlighted.

[Enla]

Right. Though is it broken down by server cluster? At times, it really does feel as if the development team are unaware of what is going on over on the NA and EU server clusters when it comes to certain issues.

For example, European players are still waiting for the ability to get their hands on the Fat Black Chocobo mount that Japanese and North American players had promotions for long ago.

I'm starting to worry that there's an issue with feedback not making its way to where it needs to go and with the rarity in which our community representatives post and make themselves known, it's very difficult to know if a legitimate issue in need of attention is actually being highlighted.

Oh I definitely agree there. It does feel like half the time the NA/EU side of the equation is basically left out to dry because the developers don't seem to understand how to adequately handle us and our concerns over the bots. I want to believe that the majority of the bots being removed are from the NA/EU worlds and that SE is trying to come up with ways to negatively impact bots without impacting the playerbase, but sometimes it does kinda feel like we're screaming at a brick wall.

[ForteNightshade]

They do ban them in pretty big waves. The issue is that they don't seem to realize the fact that most bots just auto-delete their characters after an hour or so before making a new one to continue the cycle. It'd be nice if they could find a way to get them chat banned for a time with enough reports and then attribute a full ban to the account when the task force can actually look at it on an individual basis, but it'd be hard to implement something like that without having it be abusable by normal players.

They ban RMT. Not actual player controlled bots. There's a notorious botter on my server and despite video evidence, he's been at it for over a year. He's even go so far as to outright mock them. Square does literally nothing unless it's downright blatant.