FFXIV might be crashing without error due to "AppModel-Runtime Event 65"

[Isutowaru]

Hello!

I've been troubleshooting FFXIV lately as my game had been crashing potentially due to AppModel-Runtime Event 65 - These errors appeared every couple of minutes in my Event Viewer on Windows and has done since installing this major Windows update.

This error has occurred regardless of display drivers, windows updates and the such which I've attempted. I've followed tech support suggested by many staff members on these forums by looking at other threads.

I've been able to pin down this error by seeing if it occurred when my game crashed, in this case, it has done. My question remains is that if I can't solve this issue by reinstalling drivers and other such issues, how can I stop it?

There isn't a known trigger to cause this error when playing FFXIV. It happens at random regardless of what I'm doing ingame. These errors started after the release of Windows 10 v2004 (The big update from back in May)

I have taken a suggested action of reinstalling my redists for C++ (2015, 2017 and 2019), the issue still persists.

I'm on
Windows 10 Pro version 2004
AMD Ryzen R7 1700
ASUS B350 Prime Motherboard
32GB CORSAIR DDR4 2400MHz
RTX 2070 Super
250GB SSD

[Isutowaru]

Upon a little more bit self investigation, this might be caused by nvlddmkm.sys as I had a different error to today's crash, according to a reddit post https://www.reddit.com/r/techsupport...80_ti/fnnm9p7/

The findings seem to point out that AMD and Nvidia are both wanting the other side to fix this. RTX cards are having an issue with AMD's virtual threads in multithreading.

A BIOS update was released recently for my motherboard, which I have taken the opportunity to update my BIOS in hopes that it causes more stability between these two components. I am yet to determine if this is a problem being caused by Windows, or a hardware issue between RTX and Ryzen.

[Dynratygus]

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

Are you able to provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Isutowaru]

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument	C:\Users\Ryzen\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS	Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU	AMD Ryzen 7 1700 Eight-Core Processor           (16 CPUs), ~3.0GHz
SYSTEM_CORE_NUM	SYSTEM_CORE_LOGIC 16  SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS	BIOS Date: 07/14/20 15:15:02 Ver: 05.0000D
SYSTEM_LANGUAGE	English (Regional Setting: English)
SYSTEM_MEMORY	32703.148MB
SYSTEM_VIRTUAL_MEMORY	134217727.875MB
SYSTEM_PAGE_FILE	37567.148MB
SYSTEM_STORAGE	B:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 121.095GB    SYSTEM_FREEDISC_SPACE 13.001GB
SYSTEM_STORAGE	C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 110.615GB    SYSTEM_FREEDISC_SPACE 11.857GB
SYSTEM_STORAGE	D:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 1863.014GB    SYSTEM_FREEDISC_SPACE 748.949GB
SYSTEM_STORAGE	F:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 1853.373GB    SYSTEM_FREEDISC_SPACE 201.708GB
SYSTEM_STORAGE	G:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 110.956GB    SYSTEM_FREEDISC_SPACE 5.754GB
SYSTEM_DIRECTX_VERSION	DirectX 12
SYSTEM_GRAPHICS	NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP	GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_MAKER	NVIDIA
SYSTEM_GRAPHICS_VRAM	8011.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM	16351.574 MB
SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_268f71ee4c2dc42b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_268f71ee4c2dc42b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_268f71ee4c2dc42b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_268f71ee4c2dc42b\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	27.21.0014.5167
SYSTEM_GRAPHICS_DRIVER_DATE	7/5/2020 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_GRAPHICS	NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP	GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_MAKER	NVIDIA
SYSTEM_GRAPHICS_VRAM	8011.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM	16351.574 MB
SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_268f71ee4c2dc42b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_268f71ee4c2dc42b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_268f71ee4c2dc42b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_268f71ee4c2dc42b\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	27.21.0014.5167
SYSTEM_GRAPHICS_DRIVER_DATE	7/5/2020 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_GRAPHICS	NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP	GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_MAKER	NVIDIA
SYSTEM_GRAPHICS_VRAM	8011.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM	16351.574 MB
SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_268f71ee4c2dc42b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_268f71ee4c2dc42b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_268f71ee4c2dc42b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_268f71ee4c2dc42b\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	27.21.0014.5167
SYSTEM_GRAPHICS_DRIVER_DATE	7/5/2020 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_SOUND	Realtek Digital Output (2- Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID	{98E1D72F-1C8B-4CE5-B450-2150400A7BC3}
SYSTEM_SOUND_DEVICE_NAME	RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION	6.0.8702.1
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	5/13/2019 01:00:00
SYSTEM_SOUND	Speakers (2- Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID	{D74C87A3-1804-418F-AE27-CF829FE2D6EF}
SYSTEM_SOUND_DEVICE_NAME	RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION	6.0.8702.1
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	5/13/2019 01:00:00
SYSTEM_SOUND	Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID	{E6E940EE-DF36-472D-8602-28091279C38B}
SYSTEM_SOUND_DEVICE_NAME	SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION	8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE	
SYSTEM_SOUND_DRIVER_DATE	7/28/2017 01:00:00
SYSTEM_SOUND	Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID	{5FCA00A9-70D8-4F56-8343-DF4E7DA27785}
SYSTEM_SOUND_DEVICE_NAME	SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION	17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE	
SYSTEM_SOUND_DRIVER_DATE	7/20/2017 01:00:00
SYSTEM_SOUND	VG240Y (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID	{9D9529F7-3BAC-4F7E-BDF8-5FB7F3FD50BE}
SYSTEM_SOUND_DEVICE_NAME	nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION	1.3.38.34
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	6/8/2020 01:00:00
SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8D5252E0-1890-11E8-8003444553540000}
SYSTEM_INPUT_NAME	Lighting Node PRO
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8D4DBF00-1890-11E8-8001444553540000}
SYSTEM_INPUT_NAME	HID-compliant consumer control device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 4096  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8D51B6A0-1890-11E8-8002444553540000}
SYSTEM_INPUT_NAME	HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8D61BC30-1890-11E8-8004444553540000}
SYSTEM_INPUT_NAME	HID-compliant consumer control device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 573  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{EC500710-0D3B-11E9-8001444553540000}
SYSTEM_INPUT_NAME	Gaming Mouse G502
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 652  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8D62A690-1890-11E8-8005444553540000}
SYSTEM_INPUT_NAME	HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8D62F4B0-1890-11E8-8006444553540000}
SYSTEM_INPUT_NAME	HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{EC507C40-0D3B-11E9-8002444553540000}
SYSTEM_INPUT_NAME	Gaming Mouse G502
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8D64A260-1890-11E8-8008444553540000}
SYSTEM_INPUT_NAME	HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{EC50A350-0D3B-11E9-8003444553540000}
SYSTEM_INPUT_NAME	Gaming Mouse G502
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{EC50CA60-0D3B-11E9-8004444553540000}
SYSTEM_INPUT_NAME	Gaming Mouse G502
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8D63DF10-1890-11E8-8007444553540000}
SYSTEM_INPUT_NAME	HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8D653EA0-1890-11E8-8009444553540000}
SYSTEM_INPUT_NAME	HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{F08D2690-F12F-11E9-8001444553540000}
SYSTEM_INPUT_NAME	Wireless Controller
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 6  SYSTEM_GAMEPAD_BUTTON 14  SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT	{63EDF5B0-27B3-11EA-8002444553540000}
SYSTEM_INPUT_NAME	HUION HID
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{63EE43D0-27B3-11EA-8004444553540000}
SYSTEM_INPUT_NAME	HUION HID
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 5  SYSTEM_GAMEPAD_BUTTON 7  SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Steam
Control Panel\All Control Panel Items\Programs and Features
FFXIV might be crashing without error due to "AppModel-Runtime Event 65" - Google Chrome
Final Fantasy XIV Composer Interview - Masayoshi Soken Discusses Music, Inspiration, Excitement for PS5, & More - Google Chrome
#translations-and-liveletters - Discord
Origin
Origin
Origin
Origin
Origin
Origin
Settings
NVIDIA GeForce Overlay
Microsoft Text Input Application


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Sony Mobile Software Update Drivers
NVIDIA mental ray and IRay feature plugins for 3ds Max 2019
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft SQL Server 2014 Express LocalDB 
Universal CRT Tools x64
Microsoft .NET Core 3.0 Templates (x64)
NVIDIA mental ray and IRay feature plugins for 3ds Max 2020
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Huion Tablet v14.8.90.1126
Autodesk Inventor Server Engine for 3ds Max 2020
Windows SDK DirectX x64 Remote
Microsoft Visual Studio Installer
Autodesk Civil View for 3ds Max 2019 64-bit
Microsoft .NET Core Host - 3.0.0 (x64)
Movie Studio Platinum 13.0 - Steam Powered (64-bit)
Substance in 3ds Max 2019
MAXtoA for 3ds Max 2020
Microsoft .NET Core AppHost Pack - 3.0.0 (x64)
AMD WVR64
MSVCRT Redists
VS Script Debugging Common
Microsoft System CLR Types for SQL Server 2019 CTP2.2
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Paradox Launcher v2
Microsoft .NET Core Targeting Pack - 3.0.0 (x64)
Allegorithmic Substance B2M 3.1.4
Autodesk Inventor Server Engine for 3ds Max 2019
Microsoft Windows Desktop Runtime - 3.0.0 (x64)
Microsoft .NET Standard Targeting Pack - 2.1.0 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Autodesk SketchBook
NVIDIA Graphics Driver 451.67
NVIDIA GeForce Experience 3.20.3.63
NVIDIA Optimus Update 38.0.5.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.5.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.34
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.3.63
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.42.831.832
NVIDIA Virtual Audio 4.13.0.0
Allegorithmic Substance Alchemist 0.8.1
Autodesk 3ds Max 2020
Microsoft Visual Studio Team Foundation Server 2017 Update 9 Office Integration Language Pack (x64) - ENU
UpdateAssistant
Microsoft .NET Core SDK 3.0.100 (x64) from Visual Studio
Classic Shell
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.26.28720
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Application Verifier x64 External Package
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.26.28720
Microsoft ASP.NET Core 3.0.0 Shared Framework (x64)
Autodesk Single Sign On Component
Allegorithmic Substance Designer 2019.2.0
MAXtoA for 3ds Max 2019
Blender
Visual Studio 2010 SP1 Runtime x64
UE4 Prerequisites (x64)
Microsoft Visual C++ 2017 X64 Debug Runtime - 14.16.27033
Unity Hub 2.2.1


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

B:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe	0000206C
B:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe	00002CC8
C:\Huion Tablet\Huion Tablet.exe	00003F24
C:\Huion Tablet\x64\TabletDriverCore.exe	000015F0
C:\Program Files (x86)\Autodesk\Autodesk Desktop App\AutodeskDesktopApp.exe	00003FB0
C:\Program Files (x86)\Autodesk\Autodesk Desktop App\acwebbrowser\acwebbrowser.exe	000040B0
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe	00004648
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe	000041CC
C:\Program Files (x86)\Dropbox\Client\103.4.383\QtWebEngineProcess.exe	000044C0
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe	00004284
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe	0000249C
C:\Program Files (x86)\Gyazo\GyStation.exe	000032F8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe	00002D70
C:\Program Files (x86)\Origin\Origin.exe	00002B7C
C:\Program Files (x86)\Origin\QtWebEngineProcess.exe	00004A78
C:\Program Files (x86)\Skillbrains\lightshot\5.4.0.35\Lightshot.exe	00001228
C:\Program Files (x86)\Sony\Xperia Companion\XperiaCompanionAgent.exe	00003A6C
C:\Program Files (x86)\Steam\GameOverlayUI.exe	00005794
C:\Program Files (x86)\Steam\Steam.exe	00000EAC
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe	000051DC
C:\Program Files\AVG\Antivirus\AVGUI.exe	00000AD8
C:\Program Files\Classic Shell\ClassicStartMenu.exe	00002F9C
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe	00002B0C
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe	00003274
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe	00002BB0
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe	00002CC0
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.320.6242.0_x64__8wekyb3d8bbwe\GameBar.exe	00000FFC
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20071.95.0_x64__8wekyb3d8bbwe\YourPhone.exe	00003604
C:\Users\Ryzen\AppData\Local\Discord\app-0.0.307\Discord.exe	00003880
C:\Users\Ryzen\Autodesk\Genuine Service\GenuineService.exe	000040A4
C:\WINDOWS\Explorer.EXE	000024A0
C:\WINDOWS\System32\spacedeskServiceTray.exe	00002AFC
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe	000033A0
C:\WINDOWS\explorer.exe	00001770
C:\WINDOWS\system32\ApplicationFrameHost.exe	000015FC
C:\WINDOWS\system32\DllHost.exe	00003378
C:\WINDOWS\system32\SettingSyncHost.exe	000037C4
C:\WINDOWS\system32\conhost.exe	00002E4C
C:\WINDOWS\system32\sihost.exe	000029E0
C:\WINDOWS\system32\svchost.exe	000048FC
C:\WINDOWS\system32\taskhostw.exe	00002614
C:\Windows\ImmersiveControlPanel\SystemSettings.exe	00000484
C:\Windows\System32\CompPkgSrv.exe	000033C8
C:\Windows\System32\RtkAudUService64.exe	00003694
C:\Windows\System32\RuntimeBroker.exe	00003948
C:\Windows\System32\SecurityHealthSystray.exe	0000200C
C:\Windows\System32\oobe\UserOOBEBroker.exe	00001F0C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe	00004328
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe	00000568
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe	00002908
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe	00001908

[Rhaervis]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs
3) Remove any mods or injectors from the game or system
4) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
5) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
6) Update and reinstall the drivers for your graphics card
7) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
8) Install Steam, Windows and FINAL FANTASY XIV onto the same drive

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.