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  1. #1
    Player
    freakingmayhem's Avatar
    Join Date
    Oct 2013
    Posts
    19
    Character
    Professor Layton
    World
    Midgardsormr
    Main Class
    Dancer Lv 90

    FFXIV Launcher on PC sometimes visually indicates that it has focus, when it does not

    Date & Time: Ongoing
    Frequency: Uncommon, but with perfect timing it could happen frequently
    SYSTEM_OS: Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)

    Steps:

    1. Run the FFXIV Launcher.
    2. Click a different program's window at the exact wrong moment. (Approximately right as the FFXIV Boot program disappears, before the FFXIV Launcher appears.)
    3. (Optional) Accidentally start to type your login details into the wrong program.

    Full description:

    If you run the FFXIV launcher, but click another program right at the very worst moment, as the FFXIV Boot program is disappearing from the screen, the FFXIV Launcher will appear but it will give the user the impression that it has text cursor focus when it does not.

    The FFXIV Launcher window will (1) appear on top of the other program, (2) have a flashing text cursor, and (3) have a yellow highlighted input username or password input box. These signs all indicate to the user that the FFXIV Launcher has text focus and that it's safe to type their details.

    When you begin to type, the input will actually go into the background window that you clicked. If this window happens to be a chat program such as Discord, you will end up beginning to type your login details into Discord.

    I suppose it's possible that this is an issue with Windows itself, or with the web wrapper used to display the login page. However, I would think that there might be something a developer could do to mitigate this issue anyway.

    Note: If anyone doesn't understand why I'm marking this as a bug: the FFXIV Launcher should not be displaying a blinking text cursor in its password field when it does not have text focus. There should only be one blinking text cursor onscreen at any given moment, and it should be in the program that is currently receiving keyboard input. (This is especially true if FFXIV is currently on top of the window stack, which doubly suggests that it has focus.)

    I've uploaded a small video clip of this happening: https://i.imgur.com/OJRjQJC.gifv.

    Here's a still image as well if that helps.
    (0)
    Last edited by freakingmayhem; 08-01-2020 at 08:46 AM.

  2. #2
    Player
    ayagast's Avatar
    Join Date
    Aug 2020
    Posts
    1
    Character
    Aya Mitsubishi
    World
    Spriggan
    Main Class
    Dark Knight Lv 80
    Bumping this to help with it being visible. I've had the nightmare scenario happen twice in the past week of typing in a close friends discord my password for this game due to this problem, thankfully a close friend discord and not a more public one. At first I thought I'd been uncharacteristically careless, although after seeing this thread and testing it for myself I can see why the mistake was so easily made. It's just like the gif shows. This really needs looking at, as it's very easy to make this mistake.
    (1)

  3. #3
    Player
    freakingmayhem's Avatar
    Join Date
    Oct 2013
    Posts
    19
    Character
    Professor Layton
    World
    Midgardsormr
    Main Class
    Dancer Lv 90
    I definitely posted this as a bug report, but I suppose it was moved to technical support. :')

    Unfortunately, I don't know exactly how much tech support there is to provide on this issue.

    "Don't click other windows while FFXIV is launching", I guess!
    (0)

  4. #4
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    How long have you been experiencing this issue? Additionally, what have you tried so far to alleviate the issue? Does this occur if Final Fantasy XIV is the only program running?

    Thank you for posting in the Final Fantasy XIV Technical Support Forums
    (0)