The UI Setting "Display pop-up help" does not turn off all "pop-up help."

Under the Menu, System, Character Configuration, UI Settings, General Tab, Help, Display pop-up help.

This feature is meant to turn off all black box text for "pop-up help" but continues to display area changing, configuration changes, gearset changes, and all other similar pop-up text.

Examples:
"The Octant"
"JOB (*###)" equipped."
"Changes saved."

etc.

Date & Time: Always
Frequency: Always
World name: Any
Character name: All
Retainer name: All
NPC name: N/A
Monster name: N/A
Class/Level: All
Party or solo: Both
In-game time: Always
Area and coordinates: Everywhere
Housing: Everywhere
Steps:
1. Open the menu
2. Navigate to this setting: Display pop-up help. System, Character Configuration, UI Settings, General Tab, Help, Display pop-up help.
3. Turn off pop-up help
4. Change jobs, or walk around and black text box pop up help continues to "pop up."




Connection Specs
- Type of internet connection/provider:
Ethernet Cable (hard wired) Comcast
- Modem maker/model number:
Netgear AC1900 Wifi Cable Modem Router
Model C7000

PC Specs (If reporting graphical errors, full PC Specs are required.)
-=-=-=-=- System Information -=-=-=-=-



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\MyName\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS P02-A2
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8172.305MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 9452.305MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.131GB SYSTEM_FREEDISC_SPACE 139.952GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 708.256GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 960
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2007.625 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4086.152 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fd332b7c7ad5fe7e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fd332b7c7ad5fe7e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fd332b7c7ad5fe7e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_fd332b7c7ad5fe7e\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3602
SYSTEM_GRAPHICS_DRIVER_DATE 8/15/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {60125BC7-A097-42DF-8722-F4D5725F082A}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0356
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/4/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {381E0440-810D-11E9-8001444553540000}
SYSTEM_INPUT_NAME 2.4G RF Keyboard & Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {381F15B0-810D-11E9-8002444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {381FD900-810D-11E9-8003444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {38200010-810D-11E9-8004444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {38200010-810D-11E9-8005444553540000}
SYSTEM_INPUT_NAME IOI Smart Reader
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {38202720-810D-11E9-8006444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {38204E30-810D-11E9-8007444553540000}
SYSTEM_INPUT_NAME 2.4G RF Keyboard & Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {38207540-810D-11E9-8008444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {38209C50-810D-11E9-8009444553540000}
SYSTEM_INPUT_NAME 2.4G RF Keyboard & Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E76F6920-8117-11E9-8002444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {3820C360-810D-11E9-800A444553540000}
SYSTEM_INPUT_NAME 2.4G RF Keyboard & Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3820EA70-810D-11E9-800B444553540000}
SYSTEM_INPUT_NAME 2.4G RF Keyboard & Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Microsoft Text Input Application
Volume Mixer - Speakers (High Definition Audio Device)
Movies & TV
Movies & TV
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Visual Studio Community 2017
Google Chrome
PlayOnline Viewer & Tetra Master
FINAL FANTASY XI
FINAL FANTASY XI
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack
vs_tipsmsi
vs_filehandler_x86
Microsoft Visual Studio Setup Configuration
Microsoft .NET Framework Cumulative Intellisense Pack for Visual Studio (ENU)
FINAL FANTASY XIV - A Realm Reborn
Microsoft .NET Framework 4.6 Targeting Pack
Microsoft .NET Framework 4.6.1 SDK
vs_minshellinteropmsi
vs_communitymsires
icecap_collectionresources
PlayOnline Viewer & Tetra Master
VS Immersive Activate Helper
Microsoft .NET Framework 4.5 Multi-Targeting Pack
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
Google Update Helper
FINAL FANTASY XI
vs_minshellmsi
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack
vs_clickoncesigntoolmsi
Apple Application Support (32-bit)
vs_minshellmsires
vs_communitymsi
Microsoft NetStandard SDK
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
Microsoft Portable Library Multi-Targeting Pack
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
Microsoft .NET Framework 4.6.1 Targeting Pack
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020f
vs_filehandler_amd64
Apple Software Update
IntelliTraceProfilerProxy
Entity Framework 6.2.0 Tools for Visual Studio 2017
Microsoft Portable Library Multi-Targeting Pack Language Pack - enu
vs_devenvmsi
vs_BlendMsi
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft .NET Framework 4 Multi-Targeting Pack
Update for (KB2504637)
ClickOnce Bootstrapper Package for Microsoft .NET Framework
FINAL FANTASY XIV
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
7-Zip 19.00 (x64)
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
DiagnosticsHub_CollectionService
VS JIT Debugger
Ableton Live 10 Lite
Bonjour
IntelliTraceProfilerProxy
Apple Mobile Device Support
Microsoft Visual Studio Installer
iTunes
Apple Application Support (64-bit)
Microsoft Visual Studio Team Foundation Server 2017 Update 9 Office Integration (x64)
NVIDIA Ansel
NVIDIA Control Panel 436.02
NVIDIA Graphics Driver 436.02
NVIDIA GeForce Experience 3.20.2.34
NVIDIA Optimus Update 38.0.4.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.4.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.21
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.2.34
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
icecap_collection_x64
Microsoft Visual Studio Team Foundation Server 2017 Update 9 Office Integration Language Pack (x64) - ENU


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000001E0
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000021AC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000F74
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000017A0
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000026C0
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001A98
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00001DB8
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002038
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.19111.24110.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 0000035C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20041.88.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001E90
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20022.11011.0_x64__8wekyb3d8bbwe\Video.UI.exe 000021C0
C:\Users\MyName\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 0000101C
C:\Windows\Explorer.EXE 00001434
C:\Windows\System32\CompPkgSrv.exe 000021A4
C:\Windows\System32\GameBarPresenceWriter.exe 00000A74
C:\Windows\System32\RuntimeBroker.exe 00001764
C:\Windows\System32\SecurityHealthSystray.exe 0000275C
C:\Windows\System32\SystemSettingsBroker.exe 00000B14
C:\Windows\System32\rundll32.exe 000014DC
C:\Windows\System32\smartscreen.exe 00001D58
C:\Windows\System32\svchost.exe 000023D8
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00001350
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001AB4
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000183C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000025E8
C:\Windows\system32\ApplicationFrameHost.exe 00001A90
C:\Windows\system32\DllHost.exe 00001194
C:\Windows\system32\SettingSyncHost.exe 00001484
C:\Windows\system32\SndVol.exe 00001974
C:\Windows\system32\backgroundTaskHost.exe 000019A4
C:\Windows\system32\conhost.exe 000021B4
C:\Windows\system32\sihost.exe 00000AB8
C:\Windows\system32\svchost.exe 000016BC
C:\Windows\system32\taskhostw.exe 00000CAC
D:\Apple\iTunesHelper.exe 00002404

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: Desktop
Laptop Model Number: Desktop

Gamepad Manufacturer: Sony
Gamepad Model Name: DS4
Gamepad Part Number: CUH-ZCT2U

Browser Information
- Name and version of the browser currently in-use:
Google Chrome
Version 81.0.4044.138 (Official Build) (64-bit)
- Internet Explorer Version:
11.836.181362.0