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  1. 08-01-2020 11:01 AM #1
    Kazemajin
    Player
    Kazemajin's Avatar
    Join Date
    Nov 2013
    Posts
    1
    Character
    Alan Leonde
    World
    Excalibur
    Main Class
    Gladiator Lv 68

    Character Stuck loading into Yanxia

    Hello, today I just beat susano and the main quest line had me go to yanxia. I was going from the ruby sea area to yanxia and I got stuck in a loading screen. I exited the game and tried to log in again, but was still stuck in the loading screen. I made a new character and was able to load into the game just fine. I think my character is stuck trying to load into yanxia.

    Character: Alan Leonde
    Lvl/Class : 68/Paladin
    World: Excalibur
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  2. 08-04-2020 06:54 AM #2
    Rhaervis
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    If it is only happening with this one character, you may want to try deleting the locally-saved data folder (My Documents > My Games > Final Fantasy XIV). Make sure to create a backup of this so you can replace it if it doesn't solve the issue.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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