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  1. #1
    Player
    LNutt's Avatar
    Join Date
    Jul 2020
    Posts
    1
    Character
    Vihki Raal
    World
    Brynhildr
    Main Class
    Dark Knight Lv 80

    Controller not working properly on pc

    I have been trying to work this problem out all day and wasn't even having this issue yesterday. When I plug in my ps4 controller my inputs frequently stick or have a delay to them. I have tried multiple controllers, using wired vs bluetooth, disabling steam from recognizing the controller, shut my pc down, used a switch pro controller, and even uninstalled and reinstalled the game.
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  2. #2
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    We apologize that you are experiencing difficulties with your controller. Please try the following troubleshooting steps:

    - Try using a genuine Xbox360 or Xbox One controller (preferably wired) as these are compatible with Windows OS.
    - Try plugging the controller into different ports (both front and back).
    - Make sure all drivers for the controller are fully up to date.
    - Uninstall and reinstall the device drivers.
    - Disable all other device drivers, leaving the mouse, keyboard, and controller as the only active devices.
    - If you are using a specialized gaming keyboard, try using a different keyboard to ensure there are no conflicts between the devices.
    - Try unplugging all other devices and only plugging in the mouse, keyboard, and controller.
    - Make sure Windows has been fully updated form the Microsoft/Windows Update website.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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