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  1. #1
    Player
    cordinia's Avatar
    Join Date
    Jul 2020
    Posts
    3
    Character
    Boxy Tunic
    World
    Zalera
    Main Class
    Conjurer Lv 8

    Anyone else having bad lag?

    I don't remember the lag being this bad before. I've died multiple times due to it, and there are regular noticeable lag spikes every 20 - 30 seconds or so. I've also DC'd multiple times. Admittedly I haven't played since before all the Covid stuff so maybe it's just that. I'm just wondering.

    Also, are there servers that are specific to the East Coast NA, or are they all about the same? Thanks.
    (1)

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums

    Are you connected directed directly to the router? Additionally what have you tried to alleviate the issue?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  3. #3
    Player
    cordinia's Avatar
    Join Date
    Jul 2020
    Posts
    3
    Character
    Boxy Tunic
    World
    Zalera
    Main Class
    Conjurer Lv 8
    Direct connection. I'm using a fibre optic service too. I've checked my dl and ul rate and all is fine there. I've tried closing any processes in the background that may be pinging an outside server. I'm not sure what else to try.
    (0)

  4. #4
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Please try the following troubleshooting steps:

    - The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

    -Make sure your fire wall or antivirus program is not interfering with the game

    - Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    -Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)