Do you know of an actual customer support number? o_O Or do you mean on the response to your support ticket? If you have a number where a represenative of FFXIV answers, please do tell. They must recieve my words.

I did send my support ticket in.. and as this thread said earlier, got a (late) auto-response email of them having recieved my ticket. I do hope they send me an answer saying "We've figured it out, and you're unstuck!"