So yeah. This hit my account yesterday too. I reactivated my account on like April 2nd. It took them nearly 3 days to move my character to Sargatanas and become playable. I had literally about a day and change of play time when I got hit with the following on a login

An error has occured on the game server.
(30002)1333854883,21261444,5

I too am positive that this is a SE problem because my friend got the game on friday to play with me, and he could still log in his account on his computer yesterday, but when I tried to log in on my account on his computer it would give a smililar if not the same error. I've already put in a ticket to SE but they have a negative amount of customer support on the weekends. So if my account doesn't become playable soon, when I call customer support tomorrow I am kindly asking for a refund on my money. Getting 1 day's play with over 7 days of subscription is not what I call fair service.