error (30002) :(

[Ryuraidon]

Welcome to the club everyone. Same issue here. I was playing just fine friday night (3/30) and magically saturday morning BOOM. Can't log in to my main. Still can't, either. I try every day at various times of the day and still nothing. No help from the support center, either. Those guys are worthless.

It's sad because I want to love this game but it's like SE doesn't want me to.

[Goetz]

Same thing happened to me. Called technical support and they literally told me to contact my Router Manufacturer. WOW. Square Enix, WHAT THE FUCK ARE YOU DOING. FFXIV is such garbage.

[Jento]

Just started getting this, had a whole night planned as well.

Still no word from SE which is a total joke.

[Nyipo]

This is actually a reassuring thread to me.. I spent pretty much the whole of yesterday afternoon trying to figure out what was wrong, since every "solution" was blaming the user's connection or an IP conflict on our end. More people agreeing that it's server end at least makes me feel like my character isn't doomed >_>

Happy Easter where it applies, everyone. :P

Yeah, all the other posts about this 30002 error are pretty vague as to why people are having this issue. I'm trying to get to the bottom of this to see what caused this and help all of us with this problem. Least now we know that this seems to have effected people who have come back after the first batch of server transfers, and hopefully SE is able to respond to one of our tickets and let us know what is going on.

If I manage to get back in game I'll report back here just to see if its an isolated fix or if they managed to fix all of our characters at once.

[Lafier]

HAHA I just got an email from SE like less than a min. ago saying they got my ticket on this. You know, the one I put in YESTERDAY. Man I got a good laugh from it and just had to share.

[Nyipo]

That's reassuring. I sent one yesterday night as well and are yet to hear from them. I wish they would make an official statement on the issue, with the amount of these 30002 threads popping up there is defiantly something wrong on their end and should at least let the player base know that they are at lease aware of it before any more people quit due to their lack of customer service regarding this.

[Eshin]

HAHA I just got an email from SE like less than a min. ago saying they got my ticket on this. You know, the one I put in YESTERDAY. Man I got a good laugh from it and just had to share.

Oooh do they have customer support on weekends after all? :O That's good. I put one in yesterday as well but didn't expect a reply with it being Saturday and all..


Edit* Oh I see, it was just a confirmation that it had been recieved..not an actual reply. Not quite as good.. but hey, at least there's that? I guess? xD

[Lafier]

It just said they got my ticket and will reply within 2 business days. It seemed more like a late auto-response than an actual response.

[lucytestarossa]

not sure when will they reply the mail for us, since there are Easter Monday =S. i wander anyone working in SE on that day T__T

[Lafier]

FUUUU I totally forgot about easter monday this week. I super hope there is someone there on monday, though your reminder makes me think they probably wont be.