Crashing to desktop No Error, Issue has existed for months

[Xerastraza]

I have tried so much to fix this its becoming so bad I am crashing to desktop every 5 minutes. Sometimes I can play perfectly fine for 2-3 days no issues and then another day I cant even get past the Server log in Q before I am crashing.

I have Reinstalled the game several times.
I just recently COMPLETELY wiped my PC for this one game and started windows fresh and problem exists.
Its not my parts over heating i have checked temps they all are within acceptable levels.
I have removed Ge-force experience that cause DX11 crashing errors.

I am currently at a loss as to what to try and do now. I want to keep playing this game but this is making My payment time suffer and my raid teams payment time suffer as i am crashing once per fight mid fight.

-- Edit --
System is
AMD Ryzen 7 1700 8c/16t
Nvidia 2080
16GB DDR4-2132
ASUS ROG STRIX B350-F Mainboard



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[Rhaervis]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

1) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs.
2) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
3) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
4) Update and reinstall the drivers for your graphics card

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Hantem]

I have the same problem and these suggestions doesn't work at all.

[Dynratygus]

Good afternoon and thank you for the reply.

Hantem could you create your own thread and provide a system report?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Hantem]

Good afternoon and thank you for the reply.

Hantem could you create your own thread and provide a system report?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

Hi there, yesterday i was searching crash solutions for ffxiv, after playing awhile with DX9, it started to bother me and i found a thread on Reddit.Which the guy were saying it most likely due to your screen's refresh rate.And he was right!

I'm using 144hz monitor, after i changed it to 60hz problem solved.Now i'm playing without getting any crashes

But we need a fix for the monitors that has high refresh rate.


Edit : Game crashed again... Yesterday i played without getting an error but today suddenly it crashed without an error, even at 60hz .

[Hantem]

I've switched to DX9 and i'm not getting any crash reports for now.But yeah i can.

[Dynratygus]

Good afternoon and thank you for visiting the Final Fantasy XIV Technical Support Forums

Hantem could you create your own thread and provide a system report?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.