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  1. #1
    Player
    DiasFlacOg's Avatar
    Join Date
    May 2020
    Posts
    56
    Character
    Karin Perez
    World
    Ragnarok
    Main Class
    Reaper Lv 100

    Hello. I seem to be "stuck" in what seems to be a jail?

    Hello, so early today I kept getting disconnected from the server I thought it was odd because I never have any issues logging in or playing.

    However, when I logged in later today I automatically logged in to a jail cell?

    I play on PS4 and I can't even bring up the main menu of the game to log off? All I have is this weird menu on the side that says "support desk" but it doesn't have any useful information.

    Is this some type of banned on my account? Normally I behave and don't really bother anyone what's going on?
    (0)

  2. #2
    Player
    Joven's Avatar
    Join Date
    Dec 2013
    Location
    The Otter Limits
    Posts
    1,385
    Character
    Jasmine Clayworth
    World
    Spriggan
    Main Class
    Blue Mage Lv 70
    Apparently you've been caught in the GM gaol. Your account may have been flagged for some kind of illicit activity due to the random logging.
    (4)


    Gamers don't die, we just go AFK

    #ottergate

  3. #3
    Player
    Hysterior's Avatar
    Join Date
    Jun 2012
    Location
    Ul'dah
    Posts
    2,439
    Character
    Larek Darkholme
    World
    Gilgamesh
    Main Class
    Sage Lv 100
    GM Jail!
    What did you do? I am so curious!
    Spill the tea, gurrl.
    (7)

    Larek Darkholme @ Ragnarok

  4. #4
    Player
    RicaRuin's Avatar
    Join Date
    Jul 2016
    Location
    Ishgard
    Posts
    2,671
    Character
    Rica Elak'ha
    World
    Cerberus
    Main Class
    Summoner Lv 100
    Quote Originally Posted by DiasFlacOg View Post
    Hello, so early today I kept getting disconnected from the server I thought it was odd because I never have any issues logging in or playing.
    I see what's going on here. Let me guess, you got a tell with a link directing you to the Forums, clicked on it and entered your login details? That was a scam, someone stole you account data. It's quite characteristic that you get booted from your server as the scammers log in, taking all your Gil. Then, your account is used to spread the phishing link, and probably someone reported your account for that spread.
    (5)

    I'm taking Lore way too seriously. And I'm not sorry about that.

  5. #5
    Player Mhaeric's Avatar
    Join Date
    Apr 2012
    Location
    Vancouver, BC
    Posts
    2,141
    Character
    Mhaeric Llystrom
    World
    Balmung
    Main Class
    Red Mage Lv 97
    Quote Originally Posted by RicaRuin View Post
    I see what's going on here. Let me guess, you got a tell with a link directing you to the Forums, clicked on it and entered your login details? That was a scam, someone stole you account data. It's quite characteristic that you get booted from your server as the scammers log in, taking all your Gil. Then, your account is used to spread the phishing link, and probably someone reported your account for that spread.
    Oof, yeah, this is very likely what happened.

    I will add that if you haven't already, please change your password. Also, if you don't use it already consider setting up the software token on your phone making it so that you need a one-time password every time you log in. This wouldn't have protected you against the initial log-in by a phishing scammer since you would have given the one-time password to them during the phish, but they would only be able to log into your account once with it preventing them from accessing it multiple times and disconnecting you each time they did. Without the token they can access the account as often as they want until you change the password or recover your account. With the token, they can only access it a single time until you log in or recover the account.

    As for being in the GM jail itself, sometimes they just don't know you're in there yet. I recommend opening up a ticket in the support interface you have available in there letting them know you're there. Sort of like ringing the service bell at the checkout if the cashier's not there.
    (3)

  6. #6
    Player
    Tint's Avatar
    Join Date
    Aug 2013
    Location
    In the right-hand attic
    Posts
    4,344
    Character
    Karuru Karu
    World
    Shiva
    Main Class
    Fisher Lv 100
    Quote Originally Posted by RicaRuin View Post
    I see what's going on here. Let me guess, you got a tell with a link directing you to the Forums, clicked on it and entered your login details? That was a scam, someone stole you account data. It's quite characteristic that you get booted from your server as the scammers log in, taking all your Gil. Then, your account is used to spread the phishing link, and probably someone reported your account for that spread.
    It's pretty hard to fall for that phishing attempt on PS4, because you can't copypaste the link, you have to type the url by hand into a browser.
    (1)

  7. #7
    Player
    RicaRuin's Avatar
    Join Date
    Jul 2016
    Location
    Ishgard
    Posts
    2,671
    Character
    Rica Elak'ha
    World
    Cerberus
    Main Class
    Summoner Lv 100
    Quote Originally Posted by Tint View Post
    It's pretty hard to fall for that phishing attempt on PS4, because you can't copypaste the link, you have to type the url by hand into a browser.
    I get to see all the stories on Reddit. And yes, that included PS4 users who just typed the link. Don't ask me how.
    (0)

    I'm taking Lore way too seriously. And I'm not sorry about that.

  8. #8
    Player
    kelevra13's Avatar
    Join Date
    Jun 2020
    Posts
    139
    Character
    Green Mage
    World
    Leviathan
    Main Class
    Alchemist Lv 80
    Quote Originally Posted by RicaRuin View Post
    I get to see all the stories on Reddit. And yes, that included PS4 users who just typed the link. Don't ask me how.
    That's some effort to type that regardless of how XD
    (0)

  9. #9
    Player
    Avatre's Avatar
    Join Date
    Jul 2017
    Posts
    2,852
    Character
    Avatre Drakone
    World
    Cactuar
    Main Class
    Dancer Lv 100
    Quote Originally Posted by RicaRuin View Post
    I get to see all the stories on Reddit. And yes, that included PS4 users who just typed the link. Don't ask me how.
    They probably do the same as I do.

    Playing on PS4 on the 36" TV with my laptop beside me for Discord/forums/reddit/whatever the flavour of the hour is. So typing in a URL isn't that hard to do when you have both going at once.
    (0)

  10. #10
    Player
    DiasFlacOg's Avatar
    Join Date
    May 2020
    Posts
    56
    Character
    Karin Perez
    World
    Ragnarok
    Main Class
    Reaper Lv 100
    Lol

    Thank for the replies guys.

    A few days ago I cussed someone out lol. Apparently they reported me and 3 days later I found myself in jail. About 15 mins in there a GM came and explained what had happened. They gave me a 3 day ban. I could try fighting it, but no use for that since I know what I did.

    So what happens next? Do I just wait 3 days and everything goes back to normal?

    I noticed that I can't even log in to the lodestone ._.

    Normally i'm not a toxic person, but I was mad at that person who I insulted that day.
    (3)

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