omega pops fast, tell your friend to play when people are actually online and not search french only parties.I have an AUS friend who regularly encountered 1.5 hour queue times while trying to progress through Omega normal. I once waited 2.5 hours to get into one of the stormblood Alliance Raids. Even during off-peak hours, that's pretty excessive.
This issue seems to unsurprisingly affect ilevel-cheese prone duties like Normal Raids and Alliance Raids the most, so fixing that may be a reasonable place to start.
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