30002: FIXED!--- TRY THIS

[Slenn]

Since April 3rd, I have had this error, constantly d/c'ing every 1-5 min. I was sitting around waiting for a fix from SE and decided to try some tests. I got a friend to load up on my account from his PC ( almost identical hardware ), and sure enough he had no problems on my account. I then used his account on my PC and I still had the d/c issue.

So now I realized that there is an issue between my Hardware or software. I started with a fresh format of my PC, ( I needed a nice clean up anyway, what better time than now ) and updated all drivers including network card. Error 30002 remained. I followed many steps I found on other forum posts, disabling fire wall on Win7 and modem, port forwarding, I ran a ping test on one of those sites, was perfect with no packet loss. Error 30002 remained. I finally decided to HARD reset my modem ( holding little button on the back of the modem for 30 sec ). ERROR 30002 WENT AWAY!!! I was able to play for about 4-5 hours until i got d/c with error 30002. Tried logging back in, got d/c within a few minutes, tried several more times and was still d/cing. Reset my modem AGAIN, was able to play for 6 or so more hours until i logged out for the night.

I have never modified any settings on my PC or modem previously and never had a d/c error 30002 issue before April 3rd. I really don't know why resetting my modem seems to be working for me, perhaps the reason why we are all having this problem AT THE SAME TIME is still on SE's end of things. I find it so curious that since April 3rd so many people are having this issue, so even though i found a fix that involves my hardware, I still think SE has something to do with it. I will be contacting my ISP on Monday to find out if they are aware of any issues on their network, and perhaps get a new modem and see if that permanently fixes it.

--- I just wanted to share the steps I took trying to figure this issue out, I hope this helps everyone. Please share your experience after you have tried resetting your modem. Perhaps if this fixes the issue for more people, this information may help SE fix the root of the problem.


-PS.- I do not have a router on my network, and i know this may be the cause of this error as well if you have one, try playing with that.

[Eshin]

Going to go try this. My character was active for less than 48 hours and has been rendered useless by this error.. Makes me cry. I'll confirm if it works, or if it was just luck on your part.

Edit*: Modem Reset Method does not work for me. Damn.

[Medura]

The biggest problem is that it doesnt say how to stop the problem on SE's sites (if you search forum, you will find about 200 posts on it, 3 just today)

Its pretty know how to get rid of it, i dont know how many ive told it to :P

if not resetting the modem and changing ip works, try making your ip static, this way it wont change connections when playing on SE servers.

[Eshin]

A quick guide to on how to change your IP would help those who are ashamed to admit that they don't know how to. :P


Edit: Oh, i'm not actually in-game when it happens. It happens to me when attempting to enter the world form Character Select.

[Medura]

A quick guide to on how to change your IP would help those who are ashamed to admit that they don't know how to. :P


Edit: Oh, i'm not actually in-game when it happens. It happens to me when attempting to enter the world form Character Select.

Yeah, the problem is mainly that you arent able to connect to the server because of an ip conflict.

[Eshin]

I just followed instructions on how to change my IP, and then set a static. I clearly have internet access since i'm here posting again. I'll try logging in now.. I'm going to cry if this fails. xD


Edit: Same exact error. Time to cry. Any other ideas?

[Medura]

hmm, well, try forwarding ports on the router, go to config in final fantasy and set em to something, it might be that it crashes with something else on the network maybe. Sorry to hear it didnt work

[Eshin]

Just set them to anything between the numbers it says on the config? I've taken additional steps since your last reply, been on this the whole time.. driving me nuts.

Called Verizon, had them see if anything looked funky, Had my IP changed, everything reset.. Short of giving me a new router they've done everything they can possibly do, aside from selling me a static IP. I'm not going to pay extra on my internet bill so I can pay for FFXIV :P lol

If I manage to get this working i'll message you in-game, we appear to be on the same server. But considering how this has been going..

Edit* No dice. Unless you have to set it to a spesific port within that range.

[Goetz]

SQUARE ENIX, GET YOUR SHIT TOGETHER