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  1. #1
    Player
    gancena's Avatar
    Join Date
    Jul 2020
    Posts
    8
    Character
    Asher Ro
    World
    Sargatanas
    Main Class
    Arcanist Lv 15

    An unexpected error has occurred. exiting final fantasy xiv 6d - Steam/DirectX11

    Date & Time: Since yesterday 2020-06-07 8PM EST
    Frequency: Always
    World name: Irrelevant : Loader
    Character name: Asher Ro
    Retainer name: N/A
    NPC name: N/A
    Monster name: N/A
    Class/Level: all/all
    Party or solo: N/A
    Race: N/A
    In-game time: N/A
    Area and coordinates: N/A
    Housing: N/A
    Steps:
    1. Launch Steam

    2. Launch FFXIV from Steam

    3. Enter credentials into FFXIV Launcher

    4. Click Login

    5. Click Play

    6. Error immediately shows : an unexpected error has occurred. exiting final fantasy xiv 6d

    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\EGancena\Documents
    FINAL FANTASY XIV ONLINE G:\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
    SYSTEM_CPU Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS 1302
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 32679.742MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 37543.742MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.882GB SYSTEM_FREEDISC_SPACE 706.167GB
    SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 625.149GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 8148.258 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16339.871 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.1017.1011
    SYSTEM_GRAPHICS_DRIVER_DATE 5/24/2020 20:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {F795D0B1-5824-42DC-BD41-7485C6E4209C}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8666
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/26/2019 00:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {0B59BDD6-BE33-4E83-950B-190B7B5759E9}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8666
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/26/2019 00:00:00
    SYSTEM_SOUND 4 - 27G2G4 (2- AMD High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {9298B358-E86E-478B-A0DA-F4AD4FBE3B39}
    SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0012
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/10/2019 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53CF8950-6205-11EA-8003444553540000}
    SYSTEM_INPUT_NAME NZXT USB Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {220F9100-79D2-11EA-8001444553540000}
    SYSTEM_INPUT_NAME Logitech StreamCam
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53CF8950-6205-11EA-8005444553540000}
    SYSTEM_INPUT_NAME RAMA M60-A
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53CFB060-6205-11EA-8006444553540000}
    SYSTEM_INPUT_NAME RAMA M60-A
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 668 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53CF6240-6205-11EA-8002444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53CF8950-6205-11EA-8004444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53CFB060-6205-11EA-8007444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53CFD770-6205-11EA-8008444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53CFD770-6205-11EA-8009444553540000}
    SYSTEM_INPUT_NAME NZXT USB Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53CFD770-6205-11EA-800A444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53D02590-6205-11EA-800C444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53D02590-6205-11EA-800D444553540000}
    SYSTEM_INPUT_NAME AURA MOTHERBOARD
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53D02590-6205-11EA-800E444553540000}
    SYSTEM_INPUT_NAME RAMA M60-A
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Steam
    Technical Support - Google Chrome
    Local Disk (C
    Inbox - Elizier Gancena ‎- Mail
    Microsoft Text Input Application
    Microsoft Store
    Microsoft Store


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Visual Studio Build Tools 2017
    Cisco Webex Meetings
    Adobe Creative Cloud
    Adobe Media Encoder 2020
    Battle.net
    Call of Duty Modern Warfare
    Call of Duty Modern Warfare 2 Campaign Remastered
    Canon Inkjet Printer/Scanner/Fax Extended Survey Program
    Canon IJ Network Scanner Selector EX2
    Canon IJ Scan Utility
    Cisco AnyConnect Secure Mobility Client
    Dropbox
    Fliqlo Screen Saver
    Google Chrome
    Adobe Illustrator 2020
    AURA RGB Lighting Control for Graphic card & XG-STATION
    Adobe Lightroom Classic
    Microsoft Edge
    Microsoft Edge Update
    Adobe Photoshop 2020
    Adobe Premiere Pro 2020
    Steam
    WinRT Intellisense UAP - Other Languages
    WinRT Intellisense Desktop - en-us
    GameInput Redistributable
    Universal CRT Redistributable
    Dropbox Update Helper
    SDK ARM Additions
    AURA Service
    Windows IoT Extension SDK
    Windows SDK for Windows Store Apps
    Windows SDK AddOn
    Microsoft Visual Studio Setup Configuration
    vcpp_crt.redist.clickonce
    ASUS AURA Odd Component
    Kits Configuration Installer
    FINAL FANTASY XIV ONLINE
    ROG Live Service
    Windows SDK EULA
    Kingston AURA DRAM Component
    Windows SDK Desktop Libs arm
    ASUS GLCKIO2 Driver
    Windows SDK for Windows Store Apps Contracts
    AURA RGB Lighting Control for Graphic card & XG-STATION
    ASUS AURA Extension Card HAL
    ASUS MB Peripheral Products
    Windows SDK Desktop Headers arm64
    ASUS Framework Service
    Windows SDK Desktop Headers x64
    SDK ARM Redistributables
    Windows App Certification Kit SupportedApiList x86
    Windows SDK Desktop Libs arm64
    Microsoft Visual C++ 2017 X86 Debug Runtime - 14.16.27033
    AURA DRAM Component
    Cisco Webex Productivity Tools
    Windows SDK Signing Tools
    ASUS GLCKIO2 Driver
    ASUS AURA VGA Component
    AMD Settings
    Universal CRT Redistributable
    Microsoft VC++ redistributables repacked.
    Windows Software Development Kit - Windows 10.0.17763.132
    Google Update Helper
    AURA Service
    PHISON HAL
    MSI Development Tools
    Windows Mobile Extension SDK Contracts
    Windows SDK Redistributables
    WinAppDeploy
    Teams Machine-Wide Installer
    Windows App Certification Kit x64
    WinRT Intellisense PPI - Other Languages
    Windows SDK for Windows Store Apps Headers
    Universal CRT Extension SDK
    WinRT Intellisense IoT - en-us
    Windows SDK Desktop Tools x64
    WinRT Intellisense PPI - en-us
    Corsair AURA DRAM Component
    Windows SDK for Windows Store Apps DirectX x86 Remote
    All MB
    Windows Desktop Extension SDK Contracts
    ASUS AURA Display Component
    Windows SDK for Windows Store Managed Apps Libs
    Windows SDK Desktop Tools arm64
    Windows SDK for Windows Store Apps Metadata
    vs_FileTracker_Singleton
    Windows Team Extension SDK
    ASUS Update Helper
    Adobe Refresh Manager
    Adobe Acrobat DC
    Windows IoT Extension SDK Contracts
    Windows SDK Desktop Libs x64
    WinRT Intellisense UAP - en-us
    Battlestate Games Launcher 10.1.0.1116
    Windows Mobile Extension SDK
    Windows SDK for Windows Store Apps Tools
    Intel® PROSet/Wireless Software
    Windows SDK Desktop Headers arm
    Windows SDK Modern Versioned Developer Tools
    Windows SDK Desktop Headers x86
    Windows SDK Facade Windows WinMD Versioned
    ASUS Framework Service
    Universal CRT Headers Libraries and Sources
    Universal General MIDI DLS Extension SDK
    ENE IO Driver
    Universal CRT Tools x86
    Windows SDK Desktop Libs x86
    Windows SDK for Windows Store Apps Libs
    ENE RGB HAL
    ASUS AURA Motherboard HAL
    WinRT Intellisense Desktop - Other Languages
    WinRT Intellisense IoT - Other Languages
    Windows SDK ARM Desktop Tools
    Cisco AnyConnect ISE Posture Module
    Windows Desktop Extension SDK
    Windows SDK
    ASUS AIOFan HAL
    Realtek High Definition Audio Driver
    ENE_DRAM_RGB_AURA42
    Windows Team Extension SDK Contracts
    WinRT Intellisense Mobile - en-us
    Windows SDK Desktop Tools x86
    Windows SDK DirectX x86 Remote
    Windows SDK Modern Non-Versioned Developer Tools
    Cisco AnyConnect Secure Mobility Client
    GraphQL Playground 1.8.10
    AMD Software
    Logitech Capture
    Docker Desktop
    Git version 2.25.1
    Logitech Options
    Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
    Mozilla Firefox 78.0 (x64 en-CA)
    Mozilla Maintenance Service
    Microsoft Office 365 ProPlus - en-us
    FINAL FANTASY XIV Online
    WinRAR 5.71 (64-bit)
    Intel(R) Management Engine Driver
    AWS Command Line Interface v2
    Canon TS6000 series MP Drivers
    Intel(R) Management Engine Components
    AMD Settings
    ASUS AURA Extension Card HAL
    Corsair AURA DRAM Component
    AURA DRAM Component
    Windows App Certification Kit Native Components
    Universal CRT Tools x64
    ViGEm Bus Driver
    Intel(R) Rapid Storage Technology
    Intel(R) PRO/Wireless Driver
    Node.js
    Kingston AURA DRAM Component
    Microsoft Visual Studio Installer
    ASUS AURA VGA Component
    Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
    Intel® Optane™ Pinning Explorer Extensions
    Branding64
    Intel(R) Management Engine Components
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    Windows SDK DirectX x64 Remote
    Python 2.7.17 (64-bit)
    Intel® PROSet/Wireless WiFi Software
    PHISON HAL
    ASUS AURA Display Component
    Application Verifier x64 External Package
    ASUS AURA Odd Component
    AMD User Experience Program Installer
    ENE RGB HAL
    ENE_DRAM_RGB_AURA42
    AMD WVR64
    ASUS MB Peripheral Products
    iCloud Outlook
    ASUS Aura SDK
    Microsoft VC++ redistributables repacked.
    ASUS AURA Motherboard HAL
    AdoptOpenJDK JDK with Hotspot 11.0.6.10 (x64)
    ASUS AIOFan HAL
    ARMOURY CRATE Lite Service
    Intel(R) Rapid Storage Technology
    Microsoft Visual C++ 2017 X64 Debug Runtime - 14.16.27033


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\ASUS\AURA(GRAPHICS CARD)\ledcontrolservice.exe 00000F88
    C:\Program Files (x86)\ASUS\AXSP\4.00.42\atkexComSvc.exe 00001478
    C:\Program Files (x86)\ASUS\ArmouryDevice\asus_framework.exe 0000100C
    C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ShareFromArmouryIII\Mouse\ROG STRIX CARRY\P508PowerAgent.exe 00000EF0
    C:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgent.exe 00002D14
    C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AcroTray.exe 000022F4
    C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE 000014AC
    C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\aciseagent.exe 00001BA0
    C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\aciseposture.exe 00001D4C
    C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe 00000E9C
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe 00001440
    C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe 00001490
    C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGMService.exe 00001500
    C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGSService.exe 000014DC
    C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe 00000F64
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000037F4
    C:\Program Files (x86)\LightingService\LightingService.exe 00001510
    C:\Program Files (x86)\Microsoft GameInput\x64\gameinputsvc.exe 00001634
    C:\Program Files (x86)\Steam\Steam.exe 00003D3C
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002660
    C:\Program Files\AMD\CNext\CNext\AMDRSServ.exe 00003238
    C:\Program Files\AMD\CNext\CNext\RadeonSoftware.exe 00002F70
    C:\Program Files\AMD\CNext\CNext\amdow.exe 000032D8
    C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe 00001508
    C:\Program Files\Docker\Docker\com.docker.service 00001394
    C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe 00003BC4
    C:\Program Files\Logitech\LogiCapture\bin\Service\LogiFacecamService.exe 00003B00
    C:\Program Files\WindowsApps\AppleInc.iCloud_11.2.18.0_x86__nzyj5cx40ttqa\iCloud\APSDaemon.exe 00002248
    C:\Program Files\WindowsApps\AppleInc.iCloud_11.2.18.0_x86__nzyj5cx40ttqa\iCloud\iCloudChrome.exe 00001818
    C:\Program Files\WindowsApps\AppleInc.iCloud_11.2.18.0_x86__nzyj5cx40ttqa\iCloud\secd.exe 00003438
    C:\Program Files\WindowsApps\Microsoft.GamingServices_2.42.24002.0_x64__8wekyb3d8bbwe\GamingServices.exe 000019E0
    C:\Program Files\WindowsApps\Microsoft.GamingServices_2.42.24002.0_x64__8wekyb3d8bbwe\GamingServicesNet.exe 00001384
    C:\Program Files\WindowsApps\Microsoft.WindowsStore_12006.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00003A98
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20061.110.0_x64__8wekyb3d8bbwe\YourPhone.exe 00000D4C
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20032.16211.0_x64__8wekyb3d8bbwe\Video.UI.exe 00003DC8
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12827.20400.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00002F30
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12827.20400.0_x64__8wekyb3d8bbwe\HxTsr.exe 00000778
    C:\Users\EGancena\AppData\Local\1Password\app\7\1Password.exe 000034E0
    C:\Users\EGancena\AppData\Local\Programs\Microsoft VS Code\Code.exe 00000D70
    C:\Users\EGancena\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\downloads\ffxivupdater.exe 000032B0
    C:\Windows\Explorer.EXE 00001C74
    C:\Windows\System32\CompPkgSrv.exe 0000372C
    C:\Windows\System32\DriverStore\FileRepository\iastorac.inf_amd64_eea3cf789013ad4f\RstMwService.exe 000014B4
    C:\Windows\System32\DriverStore\FileRepository\piecomponent.inf_amd64_caabc087e4b97a65\Intel_PIE_Service.exe 00001264
    C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\atieclxx.exe 00000AFC
    C:\Windows\System32\DriverStore\FileRepository\u0356013.inf_amd64_61ba7b1fb4cf4aec\B355483\atiesrxx.exe 0000090C
    C:\Windows\System32\RtkAudUService64.exe 0000149C
    C:\Windows\System32\RuntimeBroker.exe 000006D4
    C:\Windows\System32\WUDFHost.exe 000004F8
    C:\Windows\System32\amdlogsr.exe 00000914
    C:\Windows\System32\smartscreen.exe 00000FB8
    C:\Windows\System32\spoolsv.exe 000011FC
    C:\Windows\System32\svchost.exe 000039D8
    C:\Windows\System32\vds.exe 000009B8
    C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 000039D4
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000024A4
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002044
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000362C
    C:\Windows\system32\AUDIODG.EXE 00003C5C
    C:\Windows\system32\ApplicationFrameHost.exe 00003AA4
    C:\Windows\system32\DbxSvc.exe 00001448
    C:\Windows\system32\DllHost.exe 00003114
    C:\Windows\system32\NahimicService.exe 000014D4
    C:\Windows\system32\SearchFilterHost.exe 00002B9C
    C:\Windows\system32\SearchIndexer.exe 0000248C
    C:\Windows\system32\SearchProtocolHost.exe 00003AB0
    C:\Windows\system32\SettingSyncHost.exe 00002720
    C:\Windows\system32\WLANExt.exe 00001180
    C:\Windows\system32\cmd.exe 0000215C
    C:\Windows\system32\conhost.exe 0000318C
    C:\Windows\system32\ctfmon.exe 000010D8
    C:\Windows\system32\dashost.exe 00000AA0
    C:\Windows\system32\dwm.exe 00002A90
    C:\Windows\system32\fontdrvhost.exe 000004F0
    C:\Windows\system32\lsass.exe 00000360
    C:\Windows\system32\sihost.exe 00000DBC
    C:\Windows\system32\svchost.exe 00003BDC
    C:\Windows\system32\taskhostw.exe 00000F10
    C:\Windows\system32\vmcompute.exe 00001F24
    C:\Windows\system32\vmms.exe 000017C8
    C:\Windows\system32\wbem\unsecapp.exe 00001A88
    C:\Windows\system32\wbem\wmiprvse.exe 00003374
    C:\Windows\system32\winlogon.exe 00000444
    G:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002934
    G:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000013D8
    (0)

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

    1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
    2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs.
    3) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
    4) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
    5) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  3. #3
    Player
    gancena's Avatar
    Join Date
    Jul 2020
    Posts
    8
    Character
    Asher Ro
    World
    Sargatanas
    Main Class
    Arcanist Lv 15
    Hi I’ve done all of the items you mentioned and still nothing has changed.

    I have also,
    - reinstalled all drivers
    - uninstalled all other applications
    - uninstalled AMD Radeon Software
    - upgraded to AMD Adrenaline 2.5.1 Driver
    - reinstalled DirectX11
    - uninstalled and reinstalled Steam
    - uninstalled and reinstalled FFXIV from steam multiple times
    - restarted my computer numerous times after each of these attempts

    And I’m still getting the same error code immediately after clicking “Play”
    (0)

  4. #4
    Player
    gancena's Avatar
    Join Date
    Jul 2020
    Posts
    8
    Character
    Asher Ro
    World
    Sargatanas
    Main Class
    Arcanist Lv 15
    I also ran the following commands in CMD just to make sure it was not Windows 10 corrupt file related :

    # System file check (SFC) Scan and Repair System Files & DISM to fix things SFC cannot
    sfc /scannow

    DISM.exe /Online /Cleanup-image /Scanhealth && DISM.exe /Online /Cleanup-image /Restorehealth

    Additionally, I went ahead and made sure I ran a cleanboot by disabling all of the startup apps in Task Manager.
    (0)

  5. #5
    Player
    gancena's Avatar
    Join Date
    Jul 2020
    Posts
    8
    Character
    Asher Ro
    World
    Sargatanas
    Main Class
    Arcanist Lv 15
    Additionally, I tried everything in this thread : https://forum.square-enix.com/ffxiv/...%286d%29-Error
    (0)

  6. #6
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    As a part of our countermeasures against cheating, we’ve made it so that the error appears and the game will be unable to run when there are applications or processes, etc. that interfere with memory. There are a variety of applications in Windows, and it is difficult to suggest a specific method of solving the issue because everyone’s personal environment differs greatly, so please try running the game in a simple environment that you’ve confirmed has no applications or processes that interfere with memory.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  7. #7
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
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