Been in Mordion Gaol for 12 hours to be released

[Udesi]

Pretty much the title says it all.
With the current pandemic situation I understand delays
but I've been here in Jail for 12 hours peaking 13 hours when my suspension should of been over since.
I cant /helpdesk and the options for tickets are bug, harassment, cheating and feedback which none apply.
Please help they stopped feeding me.
Thank you

[Mavrias]

Send in a report for harassment and in the subject and body write that you are stuck in the Gaol. It's like when you're in a store and the cashier isn't at the register cause they're handling a different task. Ring the service bell to let them know you're waiting.

[Udesi]

Thank you Mavrias Ill try that

[Rhaervis]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience that has occurred when playing Final Fantasy XIV. Unfortunately the issue you are describing is not a technical issue. We will be moving this thread to "General Discussion".

Good luck with your adventures through Eorzea!

[Bopsheezi]

Hey, did you ever get out?

[Quintessa]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience that has occurred when playing Final Fantasy XIV. Unfortunately the issue you are describing is not a technical issue. We will be moving this thread to "General Discussion".

Good luck with your adventures through Eorzea!

He can't exactly have an adventure if he's stuck in there and not exactly able to contact you people.

[Valkyrie_Lenneth]

He can't exactly have an adventure if he's stuck in there and not exactly able to contact you people.

Technical support forum isn't the correct place though as he said.


The forum mods are not in game GMs. Only Enkratia was, and I haven't seen him post in ages.

Tech support is for actual technical issues with the client executable itself.

[RareItems]

Don't be such a bad naughty boy next time? xD