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  1. #1
    Player

    Join Date
    Apr 2012
    Posts
    5

    Unable to Play after Maint (6 Apr 12)

    I am unable to play after this maint due to the fact that I can't talk to npc's without the game glitching. I can't teleport, return, logout or change jobs. There are no enemies or npc's to be found outside of the cities. I have tried relogging multiple times with no change. Anyone else having these issues?
    (0)

  2. #2
    Player

    Join Date
    Oct 2011
    Location
    Hartford CT
    Posts
    1
    Im having the same problem, I can't return,Teleport etc.. and I got on my chocobo and rode out to a high level mob area.. The Mobs are not popping up on my screen. No one in my pt shows up on the map. and this is happening at camp CedarWood ... I have not been to Gridania area or Uldah but darn it I can't get there cause I can't port or return ;(.. C'mon SE get your things together..
    (0)

  3. #3
    Player
    Reinheart's Avatar
    Join Date
    Mar 2011
    Location
    Subligania
    Posts
    5,831
    Character
    Reinheart Valentine
    World
    Sargatanas
    Main Class
    Warrior Lv 86
    nice time to get all the hard to get to Aetheryte lol - if Aetheryte pops up that is... lol
    (1)

  4. #4
    Moderator Qeepel's Avatar
    Join Date
    Feb 2011
    Posts
    483
    Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some information may seem unnecessary, it is needed to help reproduce the problem. Can you please fill out the template below? Thank you for understanding:

    When you create a new thread, please use the following template and try to include as much detail as possible.

    Thread Title:
    Short outline explaining what sort of issue you are experiencing.

    ISP:
    Name of ISP you use to connect to the Internet.

    Type of Internet Connection:
    Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

    Internet Connection Speed:
    Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

    Date & Time:
    Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

    Frequency:
    State how frequently the issue occurs. Please select from the following.

    Always
    Sometimes
    Once (Did not reproduce)
    Unknown


    Character Name:
    Which character did the issue occur with?

    Race:
    Race of your character when the issue occurred.
    (Elezen M, Elezen F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

    World:
    World where the issue occurred.

    Class:
    Class of your character when the issue occurred.

    Physical Level:
    Physical level of your character when the issue occurred.

    Area and Coordinates:
    Area and map coordinates where the issue occurred.

    Party or Solo:
    If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
    *If you wrote "Party" or "Alliance", please also include the number of members.

    NPC Name:
    Name of NPC that your character was interacting with when the issue occurred.
    *If you were not interacting with any NPC, then please write "None".

    Monster Name:
    Name of monster that your character was battling against when the issue occurred.
    *If you were not battling against any monster, then please write "None".

    In-Game Time:
    Please list the in-game time that the issue occurred.

    Steps:
    Detailed steps on how the issue occurred.
    *Please try to include the following details.

    What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
    Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
    If you were using macro commands when the issue occurred, please include the details of the command.
    In case the error message appeared when the issue occurred, please include what the message said.


    *In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

    Thank you.

    SQUARE ENIX MODERATOR
    (0)

  5. #5
    Player

    Join Date
    Apr 2012
    Posts
    5
    ISP: Kabel Deutschland
    Type of Internet Connection: Cable
    Internet Connection Speed: 58.0Mbps
    Date & Time: 6 April 2012. 0900 GMT +2
    Frequency: Ongoing
    State how frequently the issue occurs. Always (since 5-6 April Maintenance)
    Character Name: Pootie Tang
    Race: Hyur M
    World: Ridill
    Class: Pugilist
    Physical Level: 27
    Area and Coordinates: Anyplace
    Party or Solo: Solo
    NPC Name: Any
    Monster Name: None
    In-Game Time: Anytime
    Steps: Logged in after maintenance, NPC's will not admit me to the inn, give quests etc. Am unable to return, teleport, change job, equip weapons, change gear, logout (using the menu or /logout) or use macro commands to change equipment.
    I can also go into high level areas and no enemy mobs, npc's or Aetheryte appear. Upon improper shutdown, mobs will return. I can be killed but when I attempt to return to homepoint, I am raised where I died weakened to be killed again.
    (0)

  6. #6
    Player
    Amaya's Avatar
    Join Date
    Mar 2011
    Posts
    42
    Character
    Amaya Mori
    World
    Odin
    Main Class
    Alchemist Lv 50
    Having same issue in the same world

    ISP:
    Name of ISP you use to connect to the Internet.
    att uverse
    Type of Internet Connection:
    DSL
    Internet Connection Speed:
    12MB
    Date & Time:
    4/6/2012 8:25pm Est
    Frequency:
    Ongoing
    Character Name:
    Amaya Mori
    Race:
    Race of your character when the issue occurred.
    Elezen F)
    World:
    Ridill
    Class:Culinarian
    Physical Level:
    44
    Area and Coordinates:
    Anyplace
    Party or Solo:
    Solo
    NPC Name:
    Any.
    Monster Name:
    None
    In-Game Time:
    anytime
    Steps:
    Detailed steps on how the issue occurred.
    logged in after maintenance npc will not admit me to the inn, give quests i'm unable to return, teleport, change job, equip weapons, change gear, logout or menu logout.
    (0)

  7. #7
    Player

    Join Date
    Apr 2012
    Posts
    1

    Unable to Leave La Noscea

    ISP:
    Road Runner

    Type of Internet Connection:
    Wireless

    Internet Connection Speed:
    12.10 Mbps

    Date & Time:
    April 5th 2012, EST: 9:38 PM

    Frequency:
    Always


    Character Name:
    Zentus Dragonfist

    Race:
    Hyur M, Highlander

    World:
    Ridill

    Class:
    Gladiator

    Physical Level:
    34

    Area and Coordinates:
    Everywhere

    Party or Solo:
    Solo

    NPC Name:
    None

    Monster Name:
    None

    In-Game Time:
    6:29

    Steps:
    I logged in the game right after the maintenance and tried to return to Ul'dah. It proceeded to teleport me, but it did not complete the process. I tried to board the airship to Ul'dah, but that did not work either. After trying to teleport I could not exit game, mount chocobo, switch class or accept party invites.
    (0)

  8. #8
    Player

    Join Date
    Apr 2012
    Posts
    1
    ISP:
    Comcast

    Type of Internet Connection:
    Cable

    Internet Connection Speed:
    30Meg

    Date & Time:
    4/6/12 9:00pm EST.

    Frequency:
    Always


    Character Name:
    Tamora Mihar

    Race:
    Lalafel, F.

    World:
    Ridill

    Class:
    WHM

    Physical Level:
    50 - Although physical level doesnt exist anymore and this makes no sense. Time to update your clipboard.

    Area and Coordinates:
    LL, La Nosca Region.

    Party or Solo:
    Solo

    NPC Name:
    None

    Monster Name:
    None

    In-Game Time:

    20:00
    Steps:
    Warped into LaNosca area and I have been unable to leave. VIA Boat, Airship, Return, or Teleport. I'd like my 10k back since i used that trying the airship and 6 Anima. thx.
    (0)

  9. #9
    Player

    Join Date
    Apr 2012
    Posts
    1
    ISP:
    Sprint

    Type of Internet Connection:
    Cable

    Internet Connection Speed:
    50Meg

    Date & Time:
    4/6/12 1:00pm EST.

    Frequency:
    Always


    Character Name:
    Charles Bronson

    Race:
    Hyur M

    World:
    Ridill

    Class:
    MRD


    Area and Coordinates:
    LL, La Nosca Region.

    Party or Solo:
    Solo

    NPC Name:
    None

    Monster Name:
    None

    In-Game Time:

    ?
    Steps:
    Started the game and was unable to interact with anything. Wasted gil and anima with no effect.
    (0)

  10. #10
    Moderator Skirata's Avatar
    Join Date
    Aug 2011
    Posts
    252
    Greetings Pootie,

    Thank you for responding so quickly with the information that Qeepel had requested. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!
    (0)