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  1. #1
    Player
    TheRox's Avatar
    Join Date
    Jun 2017
    Posts
    31
    Character
    Rox Taris
    World
    Phoenix
    Main Class
    Archer Lv 90

    "Support" for Crash to Desktop (ctd) without Error

    Hey Girls/Guys from Eorzea,
    i already read so many topics googled so much about it and had it myself, the ctd-error.
    After not beeing able to fix this via the following points i hope to help ya out with the later explained options.

    So here is what i did but didnt fixed it at all:
    -full clean install of windows (windows 10 for me)
    -clean install of FF:XIV
    -clean install of graphiks driver with DDU
    -disable every gameoverlay (Steam,Discord etc.)
    -closed not needed programms
    -ingame windowed/fullscreen switch, lowered graphics, from DX11 to DX9

    And now 3 things i did wich helped for me till now:

    1. Check out your windows event viewer:
    Windows Key - Type: event - now open the event viewer - if u see the error with id 455 cause there is an folder missing.

    Now we navigate to the folder till the missing part:
    C:\WINDOWS\system32\config\systemprofile\AppData\Local

    There we creat a new folder: TileDataLayer

    In the folder "TileDataLayer" we create: Database

    The error should be gone now.

    2. I deinstalled my grpahics driver with DDU
    In my case it was Nvidia driver and this time i installed the Studio version instead of the Game Ready driver.

    3. In the german forum someone told me he found a windows upadate fix, wich helped him so i installed it manually too, cause there is no automic way to install it.
    Windows Update Fix: KB4567512


    I hope this helps the ctd-ppl and tell me if this worked for ya

    Stay healthy and maybe we see us at TheRoxTV
    (0)

  2. #2
    Player
    TheRox's Avatar
    Join Date
    Jun 2017
    Posts
    31
    Character
    Rox Taris
    World
    Phoenix
    Main Class
    Archer Lv 90
    Well, just got the CTD's again so this thread can be deleted...
    (0)

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