Good luck getting their help! I've sent logs from Wireshark showing SE servers sending me random TCP FIN flags disconnecting me for no reason, packet loss on the SE server side, Windows TCP process logs, etc, proving it is a SE issue.

I get disconnected every few min for the last 3 months, and they haven't done anything, or even admit this is an issue. They keep telling me it is a network/PC/routing issue, even though my wife plays on the same computers, same network, and has same routing path. I've gotten disconnected hundreds of times, she has never gotten disconnected once.

I've lost 3 months of gameplay, and cant do any raiding, dungeons, even crafting without nonstop disconnects.